UMP, L. (2016). Kursus Khidmat Pelanggan mantapkan pengendalian pelanggan. Perpustakaan UMP.
Chicago Style (17th ed.) CitationUMP, LIB. Kursus Khidmat Pelanggan Mantapkan Pengendalian Pelanggan. Perpustakaan UMP, 2016.
MLA (8th ed.) CitationUMP, LIB. Kursus Khidmat Pelanggan Mantapkan Pengendalian Pelanggan. Perpustakaan UMP, 2016.
Warning: These citations may not always be 100% accurate.