Does Decentralized Decision Making Increase Company Performance Through Its Information Technology Infrastructure Investment?

A company's Information Technology (IT) infrastructure is a key factor in its sustainability and ongoing success and profitability. This paper explores the relationship between a company's investment in IT and its performance. Performance is measured, with the help of a Balanced Scorecard...

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Main Authors:	Amri, Mohamad, Yuserrie, Zainuddin, Alam, Nafis, Kendall, Graham
Format:	Article
Language:	English
Published:	Elsevier 2017
Subjects:	HD28 Management. Industrial Management
Online Access:	http://umpir.ump.edu.my/id/eprint/19080/ http://umpir.ump.edu.my/id/eprint/19080/ http://umpir.ump.edu.my/id/eprint/19080/ http://umpir.ump.edu.my/id/eprint/19080/1/fim-2017-yuserrie-Does%20decentralized%20decision%20making%20increase%20company1.pdf

id	ump-19080
recordtype	eprints
spelling	ump-190802017-11-16T03:04:53Z http://umpir.ump.edu.my/id/eprint/19080/ Does Decentralized Decision Making Increase Company Performance Through Its Information Technology Infrastructure Investment? Amri, Mohamad Yuserrie, Zainuddin Alam, Nafis Kendall, Graham HD28 Management. Industrial Management A company's Information Technology (IT) infrastructure is a key factor in its sustainability and ongoing success and profitability. This paper explores the relationship between a company's investment in IT and its performance. Performance is measured, with the help of a Balanced Scorecard (BSC), in four ways; financial, internal business processes, innovation & learning and customer perspective. The relationship between each BSC category serves as indicators of the effect of IT investment on a company's performance. This will help establish the benefits of both financial and non-financial indicators. We focus on the Electrical and Electronic manufacturing performance of companies Malaysia. System Resource Theory (SRT) is used as the background theory to explain the concepts of organizational effectiveness, efficiency, productivity and multidimensional performance measurements and to link the variables used in this study. We conduct an empirical study in order to confirm the moderating effects of decentralized decision making. The results suggest that IT investment produces a significant relationship with all BSC perspectives, but the moderating effect is only significant only from a customer perspective. Elsevier 2017 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/19080/1/fim-2017-yuserrie-Does%20decentralized%20decision%20making%20increase%20company1.pdf Amri, Mohamad and Yuserrie, Zainuddin and Alam, Nafis and Kendall, Graham (2017) Does Decentralized Decision Making Increase Company Performance Through Its Information Technology Infrastructure Investment? International Journal of Accounting Information Systems, 27. pp. 1-15. ISSN 1467-0895 https://doi.org/10.1016/j.accinf.2017.09.001 doi: 10.1016/j.accinf.2017.09.001
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Malaysia Pahang
building	UMP Institutional Repository
collection	Online Access
language	English
topic	HD28 Management. Industrial Management
spellingShingle	HD28 Management. Industrial Management Amri, Mohamad Yuserrie, Zainuddin Alam, Nafis Kendall, Graham Does Decentralized Decision Making Increase Company Performance Through Its Information Technology Infrastructure Investment?
description	A company's Information Technology (IT) infrastructure is a key factor in its sustainability and ongoing success and profitability. This paper explores the relationship between a company's investment in IT and its performance. Performance is measured, with the help of a Balanced Scorecard (BSC), in four ways; financial, internal business processes, innovation & learning and customer perspective. The relationship between each BSC category serves as indicators of the effect of IT investment on a company's performance. This will help establish the benefits of both financial and non-financial indicators. We focus on the Electrical and Electronic manufacturing performance of companies Malaysia. System Resource Theory (SRT) is used as the background theory to explain the concepts of organizational effectiveness, efficiency, productivity and multidimensional performance measurements and to link the variables used in this study. We conduct an empirical study in order to confirm the moderating effects of decentralized decision making. The results suggest that IT investment produces a significant relationship with all BSC perspectives, but the moderating effect is only significant only from a customer perspective.
format	Article
author	Amri, Mohamad Yuserrie, Zainuddin Alam, Nafis Kendall, Graham
author_facet	Amri, Mohamad Yuserrie, Zainuddin Alam, Nafis Kendall, Graham
author_sort	Amri, Mohamad
title	Does Decentralized Decision Making Increase Company Performance Through Its Information Technology Infrastructure Investment?
title_short	Does Decentralized Decision Making Increase Company Performance Through Its Information Technology Infrastructure Investment?
title_full	Does Decentralized Decision Making Increase Company Performance Through Its Information Technology Infrastructure Investment?
title_fullStr	Does Decentralized Decision Making Increase Company Performance Through Its Information Technology Infrastructure Investment?
title_full_unstemmed	Does Decentralized Decision Making Increase Company Performance Through Its Information Technology Infrastructure Investment?
title_sort	does decentralized decision making increase company performance through its information technology infrastructure investment?
publisher	Elsevier
publishDate	2017
url	http://umpir.ump.edu.my/id/eprint/19080/ http://umpir.ump.edu.my/id/eprint/19080/ http://umpir.ump.edu.my/id/eprint/19080/ http://umpir.ump.edu.my/id/eprint/19080/1/fim-2017-yuserrie-Does%20decentralized%20decision%20making%20increase%20company1.pdf
first_indexed	2023-09-18T22:27:19Z
last_indexed	2023-09-18T22:27:19Z
_version_	1777416053258715136

Does Decentralized Decision Making Increase Company Performance Through Its Information Technology Infrastructure Investment?

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