Measuring the Role of Satisfaction in Website Usability Model

Usability is about making website as user-friendly as possible. There are many elements for website usability such as learnability, navigation, interface, efficiency and much more. Most of the previous researches list the elements of website usability and the model for website usability in hierarchi...

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Main Authors: Nur Sukinah, Aziz, Adzhar, Kamaludin, Noor Suhana, Sulaiman, Azliza, Yacob
Format: Article
Language:English
Published: American Scientific Publisher 2018
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/20882/
http://umpir.ump.edu.my/id/eprint/20882/
http://umpir.ump.edu.my/id/eprint/20882/
http://umpir.ump.edu.my/id/eprint/20882/1/72.%20Measuring%20the%20Role%20of%20Satisfaction%20in%20Website%20Usability%20Model1.pdf
id ump-20882
recordtype eprints
spelling ump-208822018-11-27T02:17:15Z http://umpir.ump.edu.my/id/eprint/20882/ Measuring the Role of Satisfaction in Website Usability Model Nur Sukinah, Aziz Adzhar, Kamaludin Noor Suhana, Sulaiman Azliza, Yacob QA75 Electronic computers. Computer science QA76 Computer software Usability is about making website as user-friendly as possible. There are many elements for website usability such as learnability, navigation, interface, efficiency and much more. Most of the previous researches list the elements of website usability and the model for website usability in hierarchical models. Therefore, it makes the model of website usability become complex because it consists many elements. This paper explores existing studies on website usability model to identify the elements for website usability model from previous studies. In the study, the website usability construct are analysed as second order construct. Many studies have proposed website usability models that include the satisfaction. Thus, this study also validates the website usability model and analysis the mediating roles of satisfaction in the relationship between website usability and intention to use. The study identified effectiveness, efficiency, learnability, navigation, content, interface design and accessibility as elements American Scientific Publisher 2018 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/20882/1/72.%20Measuring%20the%20Role%20of%20Satisfaction%20in%20Website%20Usability%20Model1.pdf Nur Sukinah, Aziz and Adzhar, Kamaludin and Noor Suhana, Sulaiman and Azliza, Yacob (2018) Measuring the Role of Satisfaction in Website Usability Model. Advanced Science Letters, 24 (10). pp. 7762-7768. ISSN 1936-6612 https://doi.org/10.1166/asl.2018.13014 doi: 10.1166/asl.2018.13014
repository_type Digital Repository
institution_category Local University
institution Universiti Malaysia Pahang
building UMP Institutional Repository
collection Online Access
language English
topic QA75 Electronic computers. Computer science
QA76 Computer software
spellingShingle QA75 Electronic computers. Computer science
QA76 Computer software
Nur Sukinah, Aziz
Adzhar, Kamaludin
Noor Suhana, Sulaiman
Azliza, Yacob
Measuring the Role of Satisfaction in Website Usability Model
description Usability is about making website as user-friendly as possible. There are many elements for website usability such as learnability, navigation, interface, efficiency and much more. Most of the previous researches list the elements of website usability and the model for website usability in hierarchical models. Therefore, it makes the model of website usability become complex because it consists many elements. This paper explores existing studies on website usability model to identify the elements for website usability model from previous studies. In the study, the website usability construct are analysed as second order construct. Many studies have proposed website usability models that include the satisfaction. Thus, this study also validates the website usability model and analysis the mediating roles of satisfaction in the relationship between website usability and intention to use. The study identified effectiveness, efficiency, learnability, navigation, content, interface design and accessibility as elements
format Article
author Nur Sukinah, Aziz
Adzhar, Kamaludin
Noor Suhana, Sulaiman
Azliza, Yacob
author_facet Nur Sukinah, Aziz
Adzhar, Kamaludin
Noor Suhana, Sulaiman
Azliza, Yacob
author_sort Nur Sukinah, Aziz
title Measuring the Role of Satisfaction in Website Usability Model
title_short Measuring the Role of Satisfaction in Website Usability Model
title_full Measuring the Role of Satisfaction in Website Usability Model
title_fullStr Measuring the Role of Satisfaction in Website Usability Model
title_full_unstemmed Measuring the Role of Satisfaction in Website Usability Model
title_sort measuring the role of satisfaction in website usability model
publisher American Scientific Publisher
publishDate 2018
url http://umpir.ump.edu.my/id/eprint/20882/
http://umpir.ump.edu.my/id/eprint/20882/
http://umpir.ump.edu.my/id/eprint/20882/
http://umpir.ump.edu.my/id/eprint/20882/1/72.%20Measuring%20the%20Role%20of%20Satisfaction%20in%20Website%20Usability%20Model1.pdf
first_indexed 2023-09-18T22:30:22Z
last_indexed 2023-09-18T22:30:22Z
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