Modern chatbot systems: a technical review

Chatbot (abbreviated Chatting Robot) is a computer sys- tem that allows human to interact with computer using Natural Human Language. This paper intents to present a technical review of ve mod- ern chatbot systems namely DeepProbe (July, 2017), Alime (August, 2017), SuperAgent (August, 2017), MILABO...

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Main Authors: Abbas Saliimi, Lokman, M. A., Ameedeen
Format: Book Section
Language:English
English
Published: Springer Nature Switzerland 2019
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/22208/
http://umpir.ump.edu.my/id/eprint/22208/
http://umpir.ump.edu.my/id/eprint/22208/
http://umpir.ump.edu.my/id/eprint/22208/20/16.1%20Modern%20Chatbot%20Systems-%20A%20Technical%20Review.pdf
http://umpir.ump.edu.my/id/eprint/22208/21/16.%20Modern%20Chatbot%20Systems-%20A%20Technical%20Review.pdf
id ump-22208
recordtype eprints
spelling ump-222082019-05-15T04:04:51Z http://umpir.ump.edu.my/id/eprint/22208/ Modern chatbot systems: a technical review Abbas Saliimi, Lokman M. A., Ameedeen QA76 Computer software Chatbot (abbreviated Chatting Robot) is a computer sys- tem that allows human to interact with computer using Natural Human Language. This paper intents to present a technical review of ve mod- ern chatbot systems namely DeepProbe (July, 2017), Alime (August, 2017), SuperAgent (August, 2017), MILABOT (November, 2017) and RubyStar (December, 2017). Review elements are architectural design and domain/case study implementation with performance evaluation. Architectural design review will cover topic surrounding chatbot's knowl- edge domain, response generation, text processing and machine learning model, while implementation review will cover dataset usage (mainly to- wards machine learning model training) and evaluation strategy towards analyzing the quality level of chatbot's response. A summarize table of all reviewed elements is shown at the end of this paper together with discussion on our insight regarding reviewed elements. This paper will concludes with our review on future roadmap for modern chatbot design. Springer Nature Switzerland 2019-05 Book Section PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/22208/20/16.1%20Modern%20Chatbot%20Systems-%20A%20Technical%20Review.pdf pdf en http://umpir.ump.edu.my/id/eprint/22208/21/16.%20Modern%20Chatbot%20Systems-%20A%20Technical%20Review.pdf Abbas Saliimi, Lokman and M. A., Ameedeen (2019) Modern chatbot systems: a technical review. In: Proceedings of the Future Technologies Conference (FTC) 2018. Advances in Intelligent Systems and Computing, 2 . Springer Nature Switzerland, Switzerland, pp. 1012-1023. ISBN 978-3-030-02683-7 https://link.springer.com/chapter/10.1007/978-3-030-02683-7_75 DOI: https://doi.org/10.1007/978-3-030-02683-7_75
repository_type Digital Repository
institution_category Local University
institution Universiti Malaysia Pahang
building UMP Institutional Repository
collection Online Access
language English
English
topic QA76 Computer software
spellingShingle QA76 Computer software
Abbas Saliimi, Lokman
M. A., Ameedeen
Modern chatbot systems: a technical review
description Chatbot (abbreviated Chatting Robot) is a computer sys- tem that allows human to interact with computer using Natural Human Language. This paper intents to present a technical review of ve mod- ern chatbot systems namely DeepProbe (July, 2017), Alime (August, 2017), SuperAgent (August, 2017), MILABOT (November, 2017) and RubyStar (December, 2017). Review elements are architectural design and domain/case study implementation with performance evaluation. Architectural design review will cover topic surrounding chatbot's knowl- edge domain, response generation, text processing and machine learning model, while implementation review will cover dataset usage (mainly to- wards machine learning model training) and evaluation strategy towards analyzing the quality level of chatbot's response. A summarize table of all reviewed elements is shown at the end of this paper together with discussion on our insight regarding reviewed elements. This paper will concludes with our review on future roadmap for modern chatbot design.
format Book Section
author Abbas Saliimi, Lokman
M. A., Ameedeen
author_facet Abbas Saliimi, Lokman
M. A., Ameedeen
author_sort Abbas Saliimi, Lokman
title Modern chatbot systems: a technical review
title_short Modern chatbot systems: a technical review
title_full Modern chatbot systems: a technical review
title_fullStr Modern chatbot systems: a technical review
title_full_unstemmed Modern chatbot systems: a technical review
title_sort modern chatbot systems: a technical review
publisher Springer Nature Switzerland
publishDate 2019
url http://umpir.ump.edu.my/id/eprint/22208/
http://umpir.ump.edu.my/id/eprint/22208/
http://umpir.ump.edu.my/id/eprint/22208/
http://umpir.ump.edu.my/id/eprint/22208/20/16.1%20Modern%20Chatbot%20Systems-%20A%20Technical%20Review.pdf
http://umpir.ump.edu.my/id/eprint/22208/21/16.%20Modern%20Chatbot%20Systems-%20A%20Technical%20Review.pdf
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last_indexed 2023-09-18T22:32:56Z
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