A performance measurement systems: how are they different for Malaysian SME

Small and Medium Enterprise play a significant role in many economies. Especially the performance of SME appeared as restructurings in many countries were implemented. This was not an exception in Malaysia. The main aim of this article is to investigate the most appropriate criteria for use in the P...

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Main Authors:	Nor Mahirah, Mustapha, Sorooshian, Shahryar, Noor Azlinna, Azizan
Format:	Conference or Workshop Item
Language:	English
Published:	2015
Subjects:	HB Economic Theory
Online Access:	http://umpir.ump.edu.my/id/eprint/24151/ http://umpir.ump.edu.my/id/eprint/24151/1/215.pdf

id	ump-24151
recordtype	eprints
spelling	ump-241512019-05-21T02:25:00Z http://umpir.ump.edu.my/id/eprint/24151/ A performance measurement systems: how are they different for Malaysian SME Nor Mahirah, Mustapha Sorooshian, Shahryar Noor Azlinna, Azizan HB Economic Theory Small and Medium Enterprise play a significant role in many economies. Especially the performance of SME appeared as restructurings in many countries were implemented. This was not an exception in Malaysia. The main aim of this article is to investigate the most appropriate criteria for use in the PMS for Malaysian SME and to analyze how the Performance Measurement System (PMS) in Malaysian SME should be constructed when integrating various criteria from the past literature. The criteria of SME based on Malaysia background also will be considered in designing PMS. The necessary modification of criteria is need due to different country background. To achieve the aim the systematic literature analysis from 20 PMS model is used. The criteria they used for each model are different, and it could be not suitable with Malaysian SME, moreover even SME’s meaning also is different each countries due to several demographics factors and characteristics, and research in PMS based on Malaysia SME background is needed. The other methodologies used to achieve the objectives in this research are Delphi Technique and Decision Making Trial and Evaluation Laboratory (DEMATEL). The result found will allow to better understanding the most appropriate criteria of SME in Malaysia, also the discovery of the specific characteristics and evaluations of SME would allow easier select methods, measures and the correctness of performance measurement application to those industries in Malaysia. 2015 Conference or Workshop Item PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/24151/1/215.pdf Nor Mahirah, Mustapha and Sorooshian, Shahryar and Noor Azlinna, Azizan (2015) A performance measurement systems: how are they different for Malaysian SME. In: International Conference on Operations Excellence and Service Engineering, 10-11 September 2015 , Orlando, Florida, USA. . (Submitted)
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Malaysia Pahang
building	UMP Institutional Repository
collection	Online Access
language	English
topic	HB Economic Theory
spellingShingle	HB Economic Theory Nor Mahirah, Mustapha Sorooshian, Shahryar Noor Azlinna, Azizan A performance measurement systems: how are they different for Malaysian SME
description	Small and Medium Enterprise play a significant role in many economies. Especially the performance of SME appeared as restructurings in many countries were implemented. This was not an exception in Malaysia. The main aim of this article is to investigate the most appropriate criteria for use in the PMS for Malaysian SME and to analyze how the Performance Measurement System (PMS) in Malaysian SME should be constructed when integrating various criteria from the past literature. The criteria of SME based on Malaysia background also will be considered in designing PMS. The necessary modification of criteria is need due to different country background. To achieve the aim the systematic literature analysis from 20 PMS model is used. The criteria they used for each model are different, and it could be not suitable with Malaysian SME, moreover even SME’s meaning also is different each countries due to several demographics factors and characteristics, and research in PMS based on Malaysia SME background is needed. The other methodologies used to achieve the objectives in this research are Delphi Technique and Decision Making Trial and Evaluation Laboratory (DEMATEL). The result found will allow to better understanding the most appropriate criteria of SME in Malaysia, also the discovery of the specific characteristics and evaluations of SME would allow easier select methods, measures and the correctness of performance measurement application to those industries in Malaysia.
format	Conference or Workshop Item
author	Nor Mahirah, Mustapha Sorooshian, Shahryar Noor Azlinna, Azizan
author_facet	Nor Mahirah, Mustapha Sorooshian, Shahryar Noor Azlinna, Azizan
author_sort	Nor Mahirah, Mustapha
title	A performance measurement systems: how are they different for Malaysian SME
title_short	A performance measurement systems: how are they different for Malaysian SME
title_full	A performance measurement systems: how are they different for Malaysian SME
title_fullStr	A performance measurement systems: how are they different for Malaysian SME
title_full_unstemmed	A performance measurement systems: how are they different for Malaysian SME
title_sort	performance measurement systems: how are they different for malaysian sme
publishDate	2015
url	http://umpir.ump.edu.my/id/eprint/24151/ http://umpir.ump.edu.my/id/eprint/24151/1/215.pdf
first_indexed	2023-09-18T22:36:25Z
last_indexed	2023-09-18T22:36:25Z
_version_	1777416625442521088

A performance measurement systems: how are they different for Malaysian SME

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