The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia

Over the decade Cloud-Based Business Services (CBBS) has emerged as a technological trend utilized in businesses towards improving the deployment of Information Communication Technology (ICT) services for competitive advantage. But, findings from prior studies suggest that there are issues related t...

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Main Authors:	Al-Sharafi, Mohammed A., Ruzaini, Abdullah Arshah, Abu-Shanab, Emad A., Alajmi, Qasim
Format:	Conference or Workshop Item
Language:	English
Published:	IEEE 2019
Subjects:	QA75 Electronic computers. Computer science
Online Access:	http://umpir.ump.edu.my/id/eprint/24660/ http://umpir.ump.edu.my/id/eprint/24660/ http://umpir.ump.edu.my/id/eprint/24660/7/The%20effect%20of%20sustained%20use%20of%20Cloud-Based1.pdf

id	ump-24660
recordtype	eprints
spelling	ump-246602019-08-22T03:51:09Z http://umpir.ump.edu.my/id/eprint/24660/ The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia Al-Sharafi, Mohammed A. Ruzaini, Abdullah Arshah Abu-Shanab, Emad A. Alajmi, Qasim QA75 Electronic computers. Computer science Over the decade Cloud-Based Business Services (CBBS) has emerged as a technological trend utilized in businesses towards improving the deployment of Information Communication Technology (ICT) services for competitive advantage. But, findings from prior studies suggest that there are issues related to service inconsistency which affects the effect of ICT initiatives adoption and usage in organization’ performance. Therefore, this study aims to examine the link between the sustained use of cloud-based business services and the perceived benefits of these technologies, by analyzing their effects on financial as well as non-financial benefits. Accordingly, Partial Least Squares approach to Structural Equation Modeling (PLS-SEM) was employed to evaluate the measurement model and related hypotheses. The population sample for this study consists of 415 Small and Medium-size Enterprises (SMEs) in Malaysia from various sectors. Respectively, results from this study indicate that the sustained use of CBBS is a key constituent that is required in order to promote and enhance organizational performance of SMEs in Malaysia. IEEE 2019 Conference or Workshop Item PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/24660/7/The%20effect%20of%20sustained%20use%20of%20Cloud-Based1.pdf Al-Sharafi, Mohammed A. and Ruzaini, Abdullah Arshah and Abu-Shanab, Emad A. and Alajmi, Qasim (2019) The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia. In: 5th International Conference On Information Management (ICIM 2019), 24-17 Mac 2019 , Cambridge, United Kingdom. pp. 285-291.. ISBN 978-1-7281-3430-7 https://doi.org/10.1109/INFOMAN.2019.8714699
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Malaysia Pahang
building	UMP Institutional Repository
collection	Online Access
language	English
topic	QA75 Electronic computers. Computer science
spellingShingle	QA75 Electronic computers. Computer science Al-Sharafi, Mohammed A. Ruzaini, Abdullah Arshah Abu-Shanab, Emad A. Alajmi, Qasim The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia
description	Over the decade Cloud-Based Business Services (CBBS) has emerged as a technological trend utilized in businesses towards improving the deployment of Information Communication Technology (ICT) services for competitive advantage. But, findings from prior studies suggest that there are issues related to service inconsistency which affects the effect of ICT initiatives adoption and usage in organization’ performance. Therefore, this study aims to examine the link between the sustained use of cloud-based business services and the perceived benefits of these technologies, by analyzing their effects on financial as well as non-financial benefits. Accordingly, Partial Least Squares approach to Structural Equation Modeling (PLS-SEM) was employed to evaluate the measurement model and related hypotheses. The population sample for this study consists of 415 Small and Medium-size Enterprises (SMEs) in Malaysia from various sectors. Respectively, results from this study indicate that the sustained use of CBBS is a key constituent that is required in order to promote and enhance organizational performance of SMEs in Malaysia.
format	Conference or Workshop Item
author	Al-Sharafi, Mohammed A. Ruzaini, Abdullah Arshah Abu-Shanab, Emad A. Alajmi, Qasim
author_facet	Al-Sharafi, Mohammed A. Ruzaini, Abdullah Arshah Abu-Shanab, Emad A. Alajmi, Qasim
author_sort	Al-Sharafi, Mohammed A.
title	The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia
title_short	The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia
title_full	The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia
title_fullStr	The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia
title_full_unstemmed	The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia
title_sort	effect of sustained use of cloud-based business services on organizations' performance: evidence from smes in malaysia
publisher	IEEE
publishDate	2019
url	http://umpir.ump.edu.my/id/eprint/24660/ http://umpir.ump.edu.my/id/eprint/24660/ http://umpir.ump.edu.my/id/eprint/24660/7/The%20effect%20of%20sustained%20use%20of%20Cloud-Based1.pdf
first_indexed	2023-09-18T22:37:27Z
last_indexed	2023-09-18T22:37:27Z
_version_	1777416690728960000

The effect of sustained use of Cloud-Based Business Services on organizations' performance: Evidence from SMEs in Malaysia

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