Application of discrete event simulation (DES) for queuing system improvement at hypermarket

Application of discrete event simulation (DES) for queuing system improvement at hypermarket

This paper focuses on the development of a computer simulation model for improving the queuing system at a hypermarket using Discrete Event Simulation (DES) and to propose the most efficient hypermarket queuing system for overall improvement. Data were collected from the Hypermarket A using the time...

Full description

Bibliographic Details
Main Authors: Fazeeda, Mohamad, Siti Filza, Saharin
Format: Conference or Workshop Item
Language:English
Published: KnE Social Sciences 2019
Subjects:
HD Industries. Land use. Labor
T Technology (General)
TS Manufactures
Online Access:http://umpir.ump.edu.my/id/eprint/25939/
http://umpir.ump.edu.my/id/eprint/25939/
http://umpir.ump.edu.my/id/eprint/25939/1/Application%20of%20discrete%20event%20simulation%20%28DES%29%20for%20queuing.pdf
id ump-25939
recordtype eprints
spelling ump-259392019-11-19T07:40:43Z http://umpir.ump.edu.my/id/eprint/25939/ Application of discrete event simulation (DES) for queuing system improvement at hypermarket Fazeeda, Mohamad Siti Filza, Saharin HD Industries. Land use. Labor T Technology (General) TS Manufactures This paper focuses on the development of a computer simulation model for improving the queuing system at a hypermarket using Discrete Event Simulation (DES) and to propose the most efficient hypermarket queuing system for overall improvement. Data were collected from the Hypermarket A using the time study. The method of this study is using modeling and simulation. Arena Simulation Software is used to develop the model to replicate the actual system. Three scenarios had been tested, and the alternatives will be ranked based on the level of the efficiency of the system performance. The most efficient queuing system is identified based on the scenario analysis. In this study, the waiting time for each customer can be improved by up to 26%, which equivalent to 5.24 minutes. Overall, this study contributes to a better understanding of the queuing system performance. KnE Social Sciences 2019-08-18 Conference or Workshop Item PeerReviewed pdf en cc_by_4 http://umpir.ump.edu.my/id/eprint/25939/1/Application%20of%20discrete%20event%20simulation%20%28DES%29%20for%20queuing.pdf Fazeeda, Mohamad and Siti Filza, Saharin (2019) Application of discrete event simulation (DES) for queuing system improvement at hypermarket. In: KnE Social Sciences: FGIC 2nd Conference on Governance and Integrity 2019, 19-20 August 2019 , Yayasan Pahang, Kuantan, Pahang, Malaysia. pp. 330-346.. ISSN 2518-668X https://doi.org/10.18502/kss.v3i22.5059
repository_type Digital Repository
institution_category Local University
institution Universiti Malaysia Pahang
building UMP Institutional Repository
collection Online Access
language English
topic HD Industries. Land use. Labor
T Technology (General)
TS Manufactures
spellingShingle HD Industries. Land use. Labor
T Technology (General)
TS Manufactures
Fazeeda, Mohamad
Siti Filza, Saharin
Application of discrete event simulation (DES) for queuing system improvement at hypermarket
description This paper focuses on the development of a computer simulation model for improving the queuing system at a hypermarket using Discrete Event Simulation (DES) and to propose the most efficient hypermarket queuing system for overall improvement. Data were collected from the Hypermarket A using the time study. The method of this study is using modeling and simulation. Arena Simulation Software is used to develop the model to replicate the actual system. Three scenarios had been tested, and the alternatives will be ranked based on the level of the efficiency of the system performance. The most efficient queuing system is identified based on the scenario analysis. In this study, the waiting time for each customer can be improved by up to 26%, which equivalent to 5.24 minutes. Overall, this study contributes to a better understanding of the queuing system performance.
format Conference or Workshop Item
author Fazeeda, Mohamad
Siti Filza, Saharin
author_facet Fazeeda, Mohamad
Siti Filza, Saharin
author_sort Fazeeda, Mohamad
title Application of discrete event simulation (DES) for queuing system improvement at hypermarket
title_short Application of discrete event simulation (DES) for queuing system improvement at hypermarket
title_full Application of discrete event simulation (DES) for queuing system improvement at hypermarket
title_fullStr Application of discrete event simulation (DES) for queuing system improvement at hypermarket
title_full_unstemmed Application of discrete event simulation (DES) for queuing system improvement at hypermarket
title_sort application of discrete event simulation (des) for queuing system improvement at hypermarket
publisher KnE Social Sciences
publishDate 2019
url http://umpir.ump.edu.my/id/eprint/25939/
http://umpir.ump.edu.my/id/eprint/25939/
http://umpir.ump.edu.my/id/eprint/25939/1/Application%20of%20discrete%20event%20simulation%20%28DES%29%20for%20queuing.pdf
first_indexed 2023-09-18T22:40:06Z
last_indexed 2023-09-18T22:40:06Z
_version_ 1777416857082396672

Similar Items