APA (7th ed.) Citation

A. R., A. A., M. B., N., & Noor Azlinna, A. (2013). Improving Customer Satisfaction: Implementing Decentralised Inpatient Discharges At Ward Level. IOSR.

Chicago Style (17th ed.) Citation

A. R., Abdul Aziz, Nishazini M. B., and Azizan Noor Azlinna. Improving Customer Satisfaction: Implementing Decentralised Inpatient Discharges At Ward Level. IOSR, 2013.

MLA (8th ed.) Citation

A. R., Abdul Aziz, et al. Improving Customer Satisfaction: Implementing Decentralised Inpatient Discharges At Ward Level. IOSR, 2013.