Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation

This paper compares two well-known simulation techniques to model human reactive and different level of details for proactive behaviour modelling in service systems. The simulation methods used are Discrete Event Simulation (DES) and combined DES and Agent-Based Simulation (ABS) called DES-ABS. We c...

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Main Authors:	Mazlina, Abdul Majid, Herawan, Tutut
Format:	Article
Language:	English English
Published:	SERSC 2013
Subjects:	T Technology (General) QA75 Electronic computers. Computer science
Online Access:	http://umpir.ump.edu.my/id/eprint/7351/ http://umpir.ump.edu.my/id/eprint/7351/ http://umpir.ump.edu.my/id/eprint/7351/ http://umpir.ump.edu.my/id/eprint/7351/1/fskkp-2012-mazlina-Modelling_Reactive.pdf http://umpir.ump.edu.my/id/eprint/7351/2/fskkp-2013-mazlina-Modelling_Reactive_and_Proactive.pdf

id	ump-7351
recordtype	eprints
spelling	ump-73512018-04-12T04:07:51Z http://umpir.ump.edu.my/id/eprint/7351/ Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation Mazlina, Abdul Majid Herawan, Tutut T Technology (General) QA75 Electronic computers. Computer science This paper compares two well-known simulation techniques to model human reactive and different level of details for proactive behaviour modelling in service systems. The simulation methods used are Discrete Event Simulation (DES) and combined DES and Agent-Based Simulation (ABS) called DES-ABS. We consider two proactive human behaviours which are taking charge from experience and taking the initiative to fulfil a goal. We investigate the similarities and differences of model results performance in both simulation models. The results of our experiments show that the level of pro-activeness considered in the simulation model has a big impact on the output. However, there is no significant difference between the results from the DES and the DES-ABS simulation models. Therefore, for service systems of the type we investigated, it is suggested to use DES as the preferred analysis tool. SERSC 2013 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/7351/1/fskkp-2012-mazlina-Modelling_Reactive.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/7351/2/fskkp-2013-mazlina-Modelling_Reactive_and_Proactive.pdf Mazlina, Abdul Majid and Herawan, Tutut (2013) Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation. International Journal of Multimedia and Ubiquitous Engineering (IJMUE), 8 (6). pp. 329-338. ISSN 1975-0080 http://dx.doi.org/10.14257/ijmue.2013.8.6.32 DOI: 10.14257/ijmue.2013.8.6.32
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Malaysia Pahang
building	UMP Institutional Repository
collection	Online Access
language	English English
topic	T Technology (General) QA75 Electronic computers. Computer science
spellingShingle	T Technology (General) QA75 Electronic computers. Computer science Mazlina, Abdul Majid Herawan, Tutut Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation
description	This paper compares two well-known simulation techniques to model human reactive and different level of details for proactive behaviour modelling in service systems. The simulation methods used are Discrete Event Simulation (DES) and combined DES and Agent-Based Simulation (ABS) called DES-ABS. We consider two proactive human behaviours which are taking charge from experience and taking the initiative to fulfil a goal. We investigate the similarities and differences of model results performance in both simulation models. The results of our experiments show that the level of pro-activeness considered in the simulation model has a big impact on the output. However, there is no significant difference between the results from the DES and the DES-ABS simulation models. Therefore, for service systems of the type we investigated, it is suggested to use DES as the preferred analysis tool.
format	Article
author	Mazlina, Abdul Majid Herawan, Tutut
author_facet	Mazlina, Abdul Majid Herawan, Tutut
author_sort	Mazlina, Abdul Majid
title	Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation
title_short	Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation
title_full	Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation
title_fullStr	Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation
title_full_unstemmed	Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation
title_sort	modelling reactive and proactive behaviour in simulation: a case study in a university organisation
publisher	SERSC
publishDate	2013
url	http://umpir.ump.edu.my/id/eprint/7351/ http://umpir.ump.edu.my/id/eprint/7351/ http://umpir.ump.edu.my/id/eprint/7351/ http://umpir.ump.edu.my/id/eprint/7351/1/fskkp-2012-mazlina-Modelling_Reactive.pdf http://umpir.ump.edu.my/id/eprint/7351/2/fskkp-2013-mazlina-Modelling_Reactive_and_Proactive.pdf
first_indexed	2023-09-18T22:03:58Z
last_indexed	2023-09-18T22:03:58Z
_version_	1777414584428134400

Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation

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