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  1. 1
    Mentoring a practical guide to the skills of mentoring
    by Hamilton
    Published 1993
  2. 2
    Evaluation of training
    by Reeves
    Published 1994
  3. 3
    Human resource development
    by Megginson
    Published 1993
  4. 4
    A-Z skills & training handbook
    Published 2001
  5. 5
    Why customers don't do what you want them to do 24 solutions to overcoming common selling problems
    by Fournies
    Published 2003
  6. 6
    Panduan menjadi fasilitator
    by Wan Norjihan Wan Abdullah
    Published 2003
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