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  1. 1
    ISO 9000 quality systems handbook
    by Hoyle
    Published 1994
  2. 2
    Pengukuran kualiti ke arah peningkatan daya saing
    by Mokhtar Abdullah, 1956-
    Published 1996
  3. 3
    Pengurusan berkualiti dalam perkhidmatan
    by Chek Mat
    Published 1996
  4. 4
    KKM latihan untuk jurulatih
    by RADUWAN Safperwan
    Published 1989
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