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  1. 1
    What is total quality control? the Japanese way
    by Ishikawa
    Published 1985
  2. 2
    Pengurusan kualiti menyeluruh
    by Oakland
    Published 1995
  3. 3
    Pengurusan kualiti menyeluruh
    by Oakland
    Published 2007
  4. 4
    MS ISO 9000 a practical guide for implementation in the civil service
    by Halim Shafie
    Published 1999
  5. 5
    Menjejak kualiti menjana kecemerlangan
    by Mohd. Yusof Hj. Othman
    Published 2000
  6. 6
    KKM latihan untuk jurulatih
    by RADUWAN Safperwan
    Published 1989
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