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Anuar, Jazira
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Mohd Radzi, Salleh
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Universiti Teknologi MARA
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Author:
Anuar, Jazira
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Mohd Radzi, Salleh
Institution:
Universiti Teknologi MARA
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Digital Repository
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Total Quality Management (TQM) practices: challenges faced by hotel managers / Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi
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Anuar, Jazira
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Mohd Radzi, Salleh
Published 2017
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A preliminary study on the benefits of loyalty programs in Malaysian city hotels / Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi
by
Anuar, Jazira
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Sumarjan, Norzuwana
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Mohd Radzi, Salleh
Published 2013
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