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  1. 1
    Strategic operations competing through capabilities
    by HAYES
    Published 1996
  2. 2
    State of readiness operational excellence as precursor to becoming a high-performance organization
    by Paris
    Published 2017
  3. 3
    Operations strategy
    by Slack
  4. 4
    Strategic operations competing through capabilities
    by Hayes, Robert H.
    Published 1996
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