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  1. 1
    What is total quality control? the Japanese way
    by Ishikawa
    Published 1985
    “…Prentice-Hall…”
  2. 2
    21st century management keeping ahead of the Japanese and Chinese
    by Waters
    Published 1991
    “…Prentice Hall…”
  3. 3
    What is total quality control? the Japanese way
    by Ishikawa
    Published 1985
    “…Prentice Hall…”
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