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  1. 1
    21st century management keeping ahead of the Japanese and Chinese
    by Waters
    Published 1991
    “…Prentice Hall…”
  2. 2
    Strategic thinking
    by PEARSON
    Published 1990
    “…Prentice Hall…”
  3. 3
    Learning from case studies
    by EASTON
    Published 1992
    “…Prentice Hall…”
  4. 4
    Management
    by Robbins
    Published 1994
    “…Prentice-Hall…”
  5. 5
    Managing services Marketing, operations and hu n resources
    by Lovelock
    Published 1992
    “…Prentice-hall…”
  6. 6
    Organization theory integrating structure and behavior
    by Dessler
    Published 1986
    “…Prentice-Hall…”
  7. 7
    Total quality control for management strategies and techniques from Toyota and Toyoda Gosei
    by Nemoto
    Published 1987
    “…Prentice Hall…”
  8. 8
    The essence of effective communication
    by Ludlow
    Published 1992
    “…Prentice-Hall…”
  9. 9
    Customer-focused quality what to do on Monday morning
    by Hinton
    “…Prentice Hall…”
  10. 10
    Good service is god business 7 simple strategies for success
    by DEVRYE
    Published 1994
    “…Prentice Hall…”
  11. 11
    What is total quality control? the Japanese way
    by Ishikawa
    Published 1985
    “…Prentice Hall…”
  12. 12
    The art and science of leadership
    by Nahavandi
    Published 1995
    “…Prentice Hall…”
  13. 13
    Human resource management
    by Dessler
    Published 1997
    “…Prentice-Hall…”
  14. 14
    Business forecasting
    by HANKE
    Published 1995
    “…Prentice Hall…”
  15. 15
    Advertising management
    by BATRA
    Published 1996
    “…Prentice Hall…”
  16. 16
    Transport processes and unit operations
    by GEANKOPLIS
    Published 1995
    “…Prentice-Hall…”
  17. 17
    Production and operations management: concepts, models and behavior
    by Adam
    Published 1996
    “…Prentice Hall…”
  18. 18
    Principles of economics
    by CASE
    Published 1996
    “…Prentice Hall…”
  19. 19
    Management
    by ROBBINS
    Published 1996
    “…Prentice Hall…”
  20. 20
    Komputer dan pemprosesan maklumat
    by Fuori
    Published 1993
    “…Prentice Hall…”
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