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  1. 1
    Juran on planning for quality
    by Juran
    Published 1988
  2. 2
    What is total quality control? the Japanese way
    by Ishikawa
    Published 1985
  3. 3
    Juran on leadership for quality an executive handbook
    by Juran
    Published 1989
  4. 4
    What is total quality control? the Japanese way
    by Ishikawa
    Published 1985
  5. 5
    ISO 9000 quality systems handbook
    by Hoyle
    Published 1994
  6. 6
    Documenting quality for ISO 9000 and other industry standards
    by Maclean
    Published 1997
  7. 7
    Quality in education an implementation handbookcJerome S. Arcaro
    by Arcaro
    Published 1997
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