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Service industries
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2
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1
Managing services Marketing, operations and hu n resources
by
Lovelock
Published 1992
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2
Delivering quality service balancing customer perceptions and expectations
by
Zeithaml
Published 1990
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3
Managing services marketing, operations and human resources
by
Lovelock
Published 1988
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4
ASEAN-EEC trade in service
Published 1985
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The service management course cases and readings
by
Sasser
Published 1991
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Repository Type
Library Catalog
5
Location
MTAT
2 BGD
1
IPDA
1
KD Pelandok
1
KEMENTAH
1
Markas Pemerintahan Latihan & Doktrin
1
PULNORD
1
PUSASDA
1
TUDM KUANTAN
1
TUDM LABUAN
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Umum
5
SMD
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Call Number
600 - Technology (Applied sciences)
4
300 - Social sciences
1
Author
Lovelock
2
Hart
1
Heskett
1
Institute of Southeast Asian Studies
1
Praet
1
Rieger
1
Sasser
1
Waelbroeck
1
Zeithaml
1
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European Economic Community countries
1
Southeast Asia
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