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  1. 1
    The first 90 days in government critical success strategies for new public managers at all levels
    by Daly
    Published 2006
  2. 2
    Human resource management in public services paradoxes, processes, and problems
    Published 2006
  3. 3
    Malaysian standards MS ISO 9000:2000 quality managment systems-fundamentals and vocabulary (ISO 9000:2000, IDT)
    Published 2000
  4. 4
    Malaysian standards MS ISO 9001:2000 quality managment systems-fundamentals and vocabulary (ISO 9001:2000, IDT)
    Published 2000
  5. 5
    Malaysian standards MS ISO 9004:2000 quality managment systems-fundamentals and vocabulary (ISO 9004:2000, IDT)
    Published 2000
  6. 6
    Pekeliling kemajuan pentadbiran awam 1994-2002 jilid II (hingga 10hb Jun 2003)
    Published 2003
  7. 7
    TQM implementation and impact in the Malaysian public sector an empirical study
    by Lian
    Published 2002
  8. 8
    Malaysian standards MS ISO 9001:2008 quality managment systems-requirements (first revision) (ISO 9001:2008, IDT)
    Published 2009
  9. 9
    MS ISO 9000 a practical guide for implementation in the civil service
    by Halim Shafie
    Published 1999
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