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  1. 1
    Pelanggan Setia Md. Ali Berahim
    by Md.
    Published 2010
  2. 2
    Loyalty rules! how today's leaders build lasting relationship
    by Reichheld
    Published 2001
  3. 3
    The culting of brands when customers become true believers
    by Atkin
    Published 2004
  4. 4
    Loyalty rules how today's leaders build lasting relationships
    by Reichheld
    Published 2001
  5. 5
    Think like your customer a winning strategy to maximize sales by understanding how and why your customers buy
    by Stinnett
    Published 2005
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