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  1. 1
    Improving through benchmarking a practical guide to achieving peak process performance
    by Chang
    Published 1994
    Subjects: “…Benchmarking (Management…”
  2. 2
    High performance benchmarking 20 steps to success
    by Harrington,H.J
    Published 1995
    Subjects: “…Benchmarking ( management )…”
  3. 3
    Understanding Benchmarking in a week
    by Macdonald
    Published 1996
    Subjects: “…Benchmarking (Management)…”
  4. 4
    Inside teams how 20 world-class organizations are winning through teamwork
    by Wellins
    Published 1994
    Subjects: “…Benchmarking (Management)…”
  5. 5
    The benchmark
    Subjects: “…Benchmarking (Management)…”
  6. 6
    How to improve performance through Benchmarking
    by Fisher
    Published 1996
    Subjects: “…Benchmarking (Management)…”
  7. 7
    Current and ideal practice of quality management in Malaysia / Julian Paul Sidin … [et al.]
    Subjects: “…Total quality management. Benchmarking…”
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  8. 8
    Ethical decision making of Malaysian external auditors / Razana Juhaida Johari
    by Johari, Razana Juhaida
    Published 2013
    Subjects: “…Total quality management. Benchmarking…”
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  9. 9
    Design and development of integrated quality management model based on TQM, LM and EMS in Malaysian automotive companies / Noor Azlina Mohd Salleh
    by Mohd Salleh, Noor Azlina
    Published 2014
    Subjects: “…Total quality management. Benchmarking…”
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  10. 10
    Developing a framework for best practices of governance of State Statutory Bodies (SSB) in Sarawak / Ambrose Anak Dango
    by Dango, Ambrose
    Published 2015
    Subjects: “…Total quality management. Benchmarking…”
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  11. 11
    Maintenance benchmarking and best practices a profit- and customer-centered approach
    by Peters
    Published 2006
    Subjects: “…Benchmarking (Management)…”
  12. 12
    TQM : a case study of Malaysia Airlines Academy / Kamal Kishore Jain
    by Jain, Kamal Kishore
    Published 2000
    Subjects: “…Total quality management. Benchmarking…”
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  13. 13
    Effective internal audit: A performance index / Razimah Abdullah
    by Abdullah, Razimah
    Published 2009
    Subjects: “…Total quality management. Benchmarking…”
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  14. 14
    Total quality management practices among staff in district education offices in Negeri Sembilan / Ain Nathasha Omar
    by Omar, Ain Nathasha
    Published 2014
    Subjects: “…Total quality management. Benchmarking…”
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  15. 15
    A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni
    by Ahmad Moghni, Hanee Nazyah
    Published 2010
    Subjects: “…Total quality management. Benchmarking…”
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  16. 16
    Benchmarking : A Tool to improve the Effectiveness of Monitoring and Evaluation in the Policy Cycle
    Subjects: “…BENCHMARK…”
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  17. 17
    How to beat your competitors
    by Fisher
    Published 2002
    Subjects: “…Benchmarking (Management)…”
  18. 18
    The Sunday Times how to beat your competitors
    by Fisher
    Published 2000
    Subjects: “…Benchmarking (Management)…”
  19. 19
    Working capital management performance in Air Asia, Malaysia Airlines and Qantas / Abu Thahir Abdul Nasser, Omar Samaf and Ahmad Marzuki Amiruddin Othman
    Subjects: “…Total quality management. Benchmarking…”
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  20. 20
    Influence of total quality management on job performance of employees / Mohamad Azraei Hazny Abd Hafiz and Syed Hafiz Syed Fairudz
    Subjects: “…Total quality management. Benchmarking…”
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