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6by Islam, Rafikul“…In order to improve quality and productivity among American companies, Malcolm Baldrige National…”
Published 2007
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7by Islam, Rafikul, Rahman, Mahbubar, Wan Husain, Wan Rohaida, Mohd. Israil, Khaliq Ahmad“…This study develops a model based on Malcolm Baldrige National Quality Award (MBNQA) that enables…”
Published 2017
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8“… performance measurement models such as Malcolm Baldridge National Quality Award are developed…”
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9by Ab Hamid, M. R., Zainol, Mustafa, Nur Riza, Mohd Suradi, Mokhtar, Abdullah, Wan Rosmanira, Ismail, Zalina, Mohd Ali, Fazli, Idris, Siti Roslindar, Yaziz, Zulkhibri, Mustofa@Ismail“… tangible aspects such as Malcolm Baldridge National Quality Award (MBNQA), European Quality Award (EQA…”
Published 2010
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10“…Purpose –This study develops a hierarchical model based on Malcolm Baldrige National Quality Award…”
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11“… dissatisfaction and employee turnover (Artly & Stroh, 2001, Amaratunga & Baldry, 2002, and CIPS Australia, 2005…”
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