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  1. 1
    Harvard business review on retailing and merchandising
    Published 2008
    Subjects: “…Customer services…”
  2. 2
    Contracting out government services
    Published 1999
    Subjects: “…Social services Contracting out United States…”
  3. 3
    Effective communication.
    Published 1974
    Subjects: “…Business communication.…”
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