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  1. 1
    Islamic banking services in Malaysia: the extent of customer satisfaction with quality of service
    “…Problem Statement and Objectives of Study: Customer satisfaction on quality of service is an utmost…”
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  2. 2
    Customer perception about quality of service : the case of Vietnamese and Australian managers / George O. Tasie
    by O. Tasie, George
    Published 2002
    Subjects: “…Customer services. Customer relations…”
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  3. 3
    Service quality: evaluation on transaction services in Tabung Haji Banda Kaba, Melaka / Mohammad Ariff Ibrahim
    by Ibrahim, Mohammad Ariff
    Published 2006
    Subjects: “…Customer services. Customer relations…”
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  4. 4
    A study on the standard procedure and employee satisfaction towards the level of effectiveness in conducting performance appraisal based on employees perception at school of medical sciences, Universiti Sains Malaysia (USM) / Hashimah Wardah Baruddin
    by Baruddin, Hashimah Wardah
    Published 2018
    Subjects: “…Customer services. Customer relations…”
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  5. 5
    Engaging with Citizens to Improve Services
    by World Bank
    Published 2014
    Subjects: “…CUSTOMER RESPONSIVENESS…”
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  6. 6
    Managing Risk in Customs : Lessons from the New Zealand Customs Service
    by Foley, Rebecca, Northway, Bruce
    Published 2012
    Subjects: “…CUSTOMS SERVICE…”
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  7. 7
    Salient Customer Relationship Management (CRM) dimensions contributing to customer loyalty for UEMS in facility management / Al Ashraf Zarif Al Bakri, Nurul Azrina Rusni and Ezuana Jaaffar
    Subjects: “…Customer services. Customer relations…”
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  8. 8
    Utility Reform : Regulating Quality Standards to Improve Access for the Poor
    by Baker, Bill, Trémolet, Sophie
    Published 2012
    Subjects: “…CUSTOMER SERVICE…”
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  9. 9
    Embedding Social Performance Management in Financial Service Delivery
    by Koning, Antonique, Wardle, Leah
    Published 2014
    Subjects: “…CUSTOMER SERVICE…”
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  10. 10
    Malaysian telecommunication customer voice retaliation from dissatisfied service experience: The mediating effect of negative emotion / Nor Irvoni Mohd Ishar
    by Mohd Ishar, Nor Irvoni
    Published 2018
    Subjects: “…Performance standards…”
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  11. 11
    Customer satisfaction toolkit for ISO 9001:2000
    by Kessler
    Published 2003
    Subjects: “…Customer services Quality control.…”
  12. 12
    The important of quality service towards customer satisfaction / Farazila Mohd Sani
    by Mohd Sani, Farazila
    Published 2001
    “… became industrialized, it also achieved higher standard of living and economic affluence…”
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  13. 13
    The acceptance of Bank Rakyat services through their corporate social responsibilities (CSR) provided by Bank Rakyat Jasin Melaka / Robieahton Kamarudin
    by Kamarudin, Robieahton
    Published 2008
    Subjects: “…Customer services. Customer relations…”
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  14. 14
    A study on the effectiveness of the advertising media used by Maybank for its financing services towards customer awareness in 2008 / Ida Aziaty Ramli
    by Ramli, Ida Aziaty
    Published 2008
    Subjects: “…Customer services. Customer relations…”
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  15. 15
    A study on relationship between service quality and customer satisfaction towards Stadium Hang Jebat Melaka in 2007 / Noor Azfar Akmal Bahara
    by Bahara, Noor Azfar Akmal
    Published 2007
    Subjects: “…Customer services. Customer relations…”
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  16. 16
    Deep Trade Policy Options for Armenia : The Importance of Services, Trade Facilitation and Standards Liberalization
    by Jensen, Jesper, Tarr, David G.
    Published 2012
    Subjects: “…BANKING SERVICES…”
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  17. 17
    A case study on perceived waiting time, customer satisfaction and repatronization at Kentucky Fried Chicken (KFC), i-City, Section 7, Shah Alam / Wan Nur Farhana Wan Sazali and Maisarah Mazlan
    Subjects: “…Customer services. Customer relations…”
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  18. 18
    Service quality and customer satisfaction in relationship in casual western dining restaurants in Malaysia
    Subjects: “…TX901 Hotels, clubs, restaurants, etc. Food service…”
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  19. 19
    Water Services in Chile : Comparing Private and Public Performance
    Subjects: “…SERVICE STANDARDS…”
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  20. 20
    Universal(ly Bad) Service : Providing Infrastructure Services to Rural and Poor Urban Consumers
    Subjects: “…QUALITY STANDARDS…”
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