Quality service performance model in academic libraries: a case study at research universities (RUs) in Malaysia / Junaida Ismail …[et al.]

by Ismail, Junaida, Musa, Aishah, Ladisma @ Awis, Mahadir, Shari, Sharunizam
Published 2011

Kajian tahap perlaksanaan kualiti perkhidmatan di perpustakaan akademik zon utara / Junaida Ismail …[et al.]

by Ismail, Junaida, Ladisma @ Awis, Mahadir, Shari, Sharunizam, Abu, Roziya
Published 2009

Conversion motifs: a case study in Malaysia / Siti Rafidah Muhamat Dawam … [et al.]

by Muhamat Dawam, Siti Rafidah, Musa, Aishah, Abdul Jalil, Muna, Ismail, Junaida
Published 2012