Factors influencing the implementation of customer relationship management (CRM) strategy in the hotel industry: consumers’ perspective

by MD. Ashraful Azam, khan, Rahman, Muhammad Sabbir
Published 2014

Contemporary marketing concepts and conceptual thoughts: a knowledge-building approach

by Rahman, Muhammad Sabbir, Osman , Bin Mohamad, Md. Ashraful , Azam Khan, Mrs. Yunita , Agustian Minjalnis
Published 2015