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Mamat, Mazlina
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The influence of familiarity and customer involvement on customer service experience in Malaysian public higher education industry / Mazlina Mamat, Cheam Chai Li and Nik Nor Hasima...
by
Mamat
,
Mazlina
,
Cheam, Chai Li
,
Nik Ismail, Nik Nor Hasimah
Published 2013
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