Applicability of Manufacturing Lean Tools in Service Operations

by Sorooshian, Shahryar, Tan, Ai Fen
Published 2017

A Strategic Initiative for Successful Reverse Logistics Management in Retail Industry

by Panigrahi, Shrikant, Foo, Weng Kar, Tan, Ai Fen, Lam, Kah Hoe, Melvin, Wong
Published 2018