An empirical investigation into the influences of psychological empowerment and overall job satisfaction on employee loyalty: the case of Malaysian front office receptionists / Moh...

by Abd Patah, Mohd Onn Rashdi, Zain, Razlan Adli, Abdullah, Dahlan, Mohd Radzi, Salleh
Published 2009

Factors influencing patrons’ tipping practice at 5-star hotels in Kuala Lumpur, Malaysia / Mohammad Hafizi Md Rus...[et al.]

by Md Rus, Mohammad Hafizi, Zain, Razlan Adli, Abdul Patah, Mohd Onn Rashdi, Zainal Abidin, Izhar Hafifi, Mohd Radzi, Salleh
Published 2017