Measuring customer satisfaction survey design, use and statistical analysis methods

Bibliographic Details
Main Author: HAYES
Format: Book
Language:English
Published: Milweukee ASQC Quality Press 1997
Edition:2nd. ed.
Subjects:

KEMENTAH

Holdings details from KEMENTAH
Call Number: 658 812 HAY
Accession Item Category Format Status Notes
0167167 Umum BOOKS AVAILABLE