Measuring customer satisfaction survey design, use and statistical analysis methods
Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Milweukee
ASQC Quality Press
1997
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Edition: | 2nd. ed. |
Subjects: |
KEMENTAH
Call Number: |
658 812 HAY |
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Accession | Item Category | Format | Status | Notes |
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0167167 | Umum | BOOKS | AVAILABLE |