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|a STUBBS
|h David
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|a Excellent customer service trainer resource pack
|c David Stubbs
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| 260 |
0 |
0 |
|a Oxford
|b Pergamon Open Learning
|c 1997
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| 300 |
0 |
0 |
|a xiii, 229p.
|c 31cm
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| 650 |
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|a Customer service
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| 650 |
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|a Customer service
|x Problems, exercises, etc.
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|a 01
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|a 0169784
|b KEMENTAH
|d BOOKS
|e Rujukan
|f Perpustakaan KEMENTAH
|j AVAILABLE
|q GOOD CONDITION
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