Total quality service how organizations use it to create a competitive advantage

Total quality service how organizations use it to create a competitive advantage

Bibliographic Details
Main Author: Brown 1946-
Format: Book
Language:English
Published: Scarborough, Ont. Prentice Hall Canada c1992
Subjects:
Total quality management > Case studies
Competition > Case studies
Customer services > Case studies

INSPEKA(Institut Pegawai Kanan)

Holdings details from INSPEKA(Institut Pegawai Kanan)
Call Number: 658 812 BRO 1992
Accession Item Category Format Status Notes
B000024607 Umum BOOKS AVAILABLE

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