Factors determinate customer shopping behaviour through Internet: the Malaysian case
This study try to explore factors that are affect shopping behaviour of the customer, how does Internet marketing affect the behaviour of the customer. Factor analysis is used in this study to identify the salient attributes that have impact on consumers’ shopping behaviour about Internet marketing....
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iium-13692011-08-10T03:58:03Z http://irep.iium.edu.my/1369/ Factors determinate customer shopping behaviour through Internet: the Malaysian case Haque, A. K. M. Ahasanul Khatibi, Ali Al Mahmud, Shameem HF5001 Business. Business Administration This study try to explore factors that are affect shopping behaviour of the customer, how does Internet marketing affect the behaviour of the customer. Factor analysis is used in this study to identify the salient attributes that have impact on consumers’ shopping behaviour about Internet marketing. Since, Factor analysis represents an analytical process of transforming statistical data (as measurements) into linear combinations of variables. In addition, multiple regression model was estimated to anticipate the effects of the explanatory variables. Findings of regression analysis indicated that all four factors such as Internet marketing environment, product characteristics, familiarity and confidence and promotional offer have significant impact on customer intention about Internet marketing. In conclusion, underlying uncertainty of customers as to the security of transaction on the Internet. Customers may not yet be ready for the transactional purposes due to security concern and mentally afraid doing transaction online due to security reason. They believe that online transactions are not secured enough to protect the payment method as disclosure of information. INSInet Publications 2009 Article PeerReviewed application/pdf en http://irep.iium.edu.my/1369/1/Factors_determinate_customer_shopping_behaviour_through_internet-The_Malaysian_case.pdf Haque, A. K. M. Ahasanul and Khatibi, Ali and Al Mahmud, Shameem (2009) Factors determinate customer shopping behaviour through Internet: the Malaysian case. Australian Journal of Basic and Applied Sciences, 3 (4). pp. 3452-3463. ISSN 1991-8178 http://www.insipub.com/ajbas_oct-dec_2009.html |
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HF5001 Business. Business Administration Haque, A. K. M. Ahasanul Khatibi, Ali Al Mahmud, Shameem Factors determinate customer shopping behaviour through Internet: the Malaysian case |
description |
This study try to explore factors that are affect shopping behaviour of the customer, how does Internet marketing affect the behaviour of the customer. Factor analysis is used in this study to identify the salient attributes that have impact on consumers’ shopping behaviour about Internet marketing. Since, Factor analysis represents an analytical process of transforming statistical data (as measurements) into linear combinations of variables. In addition, multiple regression model was estimated to anticipate the effects of the explanatory variables. Findings of regression analysis indicated that all four factors such as Internet marketing environment, product characteristics, familiarity and confidence and promotional offer have significant impact on customer intention about Internet marketing. In conclusion, underlying uncertainty of customers as to the security of transaction on the Internet. Customers may not yet be ready for the transactional purposes due to security concern and mentally afraid doing transaction online due to security reason. They believe that online transactions are not secured enough to protect the payment method as disclosure of information. |
format |
Article |
author |
Haque, A. K. M. Ahasanul Khatibi, Ali Al Mahmud, Shameem |
author_facet |
Haque, A. K. M. Ahasanul Khatibi, Ali Al Mahmud, Shameem |
author_sort |
Haque, A. K. M. Ahasanul |
title |
Factors determinate customer shopping behaviour through Internet: the Malaysian case |
title_short |
Factors determinate customer shopping behaviour through Internet: the Malaysian case |
title_full |
Factors determinate customer shopping behaviour through Internet: the Malaysian case |
title_fullStr |
Factors determinate customer shopping behaviour through Internet: the Malaysian case |
title_full_unstemmed |
Factors determinate customer shopping behaviour through Internet: the Malaysian case |
title_sort |
factors determinate customer shopping behaviour through internet: the malaysian case |
publisher |
INSInet Publications |
publishDate |
2009 |
url |
http://irep.iium.edu.my/1369/ http://irep.iium.edu.my/1369/ http://irep.iium.edu.my/1369/1/Factors_determinate_customer_shopping_behaviour_through_internet-The_Malaysian_case.pdf |
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2023-09-18T20:08:40Z |
last_indexed |
2023-09-18T20:08:40Z |
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