Effects of Lean Six Sigma application in healthcare services: a literature review

The healthcare organization is the place where defects and mistakes cannot be tolerated. A simple mistake can cost a human life so defects or mistakes must be eliminated in healthcare service processes. A Lean Six Sigma (LSS) approach is the best option in a healthcare environment for dealing w...

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Main Authors:	Ahmed, Sellim, Manaf , Noor Hazilah, Islam, Rafikul
Format:	Article
Language:	English
Published:	Walter de Gruyter 2013
Subjects:	H Social Sciences (General)
Online Access:	http://irep.iium.edu.my/34261/ http://irep.iium.edu.my/34261/ http://irep.iium.edu.my/34261/1/Effects_of_Lean_Six_Sigma_application_in_healthcare.pdf

id	iium-34261
recordtype	eprints
spelling	iium-342612015-03-16T02:56:24Z http://irep.iium.edu.my/34261/ Effects of Lean Six Sigma application in healthcare services: a literature review Ahmed, Sellim Manaf , Noor Hazilah Islam, Rafikul H Social Sciences (General) The healthcare organization is the place where defects and mistakes cannot be tolerated. A simple mistake can cost a human life so defects or mistakes must be eliminated in healthcare service processes. A Lean Six Sigma (LSS) approach is the best option in a healthcare environment for dealing with a critical patient. The LSS methodology optimizes the average reduction of a desired process. The expected results can be reductions in several aspects of healthcare such as patient waiting time in emergency departments, lost charges for billing in patient financial services, delinquent medical records, diagnostic result turnaround times, accounts receivable days, patients’ length of stay, or medication errors. This paper mainly discusses the effects of the LSS approach in different hospitals around the world according to the literature review. This review also discusses the relationship between LSS as well as their impacts on healthcare services based on literature review. Walter de Gruyter 2013-11-14 Article PeerReviewed application/pdf en http://irep.iium.edu.my/34261/1/Effects_of_Lean_Six_Sigma_application_in_healthcare.pdf Ahmed, Sellim and Manaf , Noor Hazilah and Islam, Rafikul (2013) Effects of Lean Six Sigma application in healthcare services: a literature review. Reviews on Environmental Health , 28 (4). pp. 189-194. ISSN 2191-0308 http://www.academia.edu/5682009/Effects_of_Lean_Six_Sigma_application_in_healthcare_services_a_literature_review
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	H Social Sciences (General)
spellingShingle	H Social Sciences (General) Ahmed, Sellim Manaf , Noor Hazilah Islam, Rafikul Effects of Lean Six Sigma application in healthcare services: a literature review
description	The healthcare organization is the place where defects and mistakes cannot be tolerated. A simple mistake can cost a human life so defects or mistakes must be eliminated in healthcare service processes. A Lean Six Sigma (LSS) approach is the best option in a healthcare environment for dealing with a critical patient. The LSS methodology optimizes the average reduction of a desired process. The expected results can be reductions in several aspects of healthcare such as patient waiting time in emergency departments, lost charges for billing in patient financial services, delinquent medical records, diagnostic result turnaround times, accounts receivable days, patients’ length of stay, or medication errors. This paper mainly discusses the effects of the LSS approach in different hospitals around the world according to the literature review. This review also discusses the relationship between LSS as well as their impacts on healthcare services based on literature review.
format	Article
author	Ahmed, Sellim Manaf , Noor Hazilah Islam, Rafikul
author_facet	Ahmed, Sellim Manaf , Noor Hazilah Islam, Rafikul
author_sort	Ahmed, Sellim
title	Effects of Lean Six Sigma application in healthcare services: a literature review
title_short	Effects of Lean Six Sigma application in healthcare services: a literature review
title_full	Effects of Lean Six Sigma application in healthcare services: a literature review
title_fullStr	Effects of Lean Six Sigma application in healthcare services: a literature review
title_full_unstemmed	Effects of Lean Six Sigma application in healthcare services: a literature review
title_sort	effects of lean six sigma application in healthcare services: a literature review
publisher	Walter de Gruyter
publishDate	2013
url	http://irep.iium.edu.my/34261/ http://irep.iium.edu.my/34261/ http://irep.iium.edu.my/34261/1/Effects_of_Lean_Six_Sigma_application_in_healthcare.pdf
first_indexed	2023-09-18T20:49:25Z
last_indexed	2023-09-18T20:49:25Z
_version_	1777409893595086848

Effects of Lean Six Sigma application in healthcare services: a literature review

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