Mohd Zain, W., & Othman, R. (2014). A review of library e-service quality scales. Universiti Teknologi MARA Cawangan Johor & Persatuan Pustakawan Malaysia.
Chicago Style (17th ed.) CitationMohd Zain, Wahidah, and Roslina Othman. A Review of Library E-service Quality Scales. Universiti Teknologi MARA Cawangan Johor & Persatuan Pustakawan Malaysia, 2014.
MLA (8th ed.) CitationMohd Zain, Wahidah, and Roslina Othman. A Review of Library E-service Quality Scales. Universiti Teknologi MARA Cawangan Johor & Persatuan Pustakawan Malaysia, 2014.
Warning: These citations may not always be 100% accurate.