How does experience impact on domestic tourist’s satisfaction? testing the mediating role of service quality
The aim of this paper is to explore the impact of tourist’s experience to the tourist’s satisfaction and examine the mediating effect of service quality in this relationship, for Bangladeshi domestic tourists. The study utilised a review of the literature to propose a conceptual model that posits th...
Main Authors: | , |
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Format: | Article |
Language: | English English |
Published: |
Associated Management Consultants (P) Ltd .
2014
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Subjects: | |
Online Access: | http://irep.iium.edu.my/40178/ http://irep.iium.edu.my/40178/ http://irep.iium.edu.my/40178/11/IJM.pdf http://irep.iium.edu.my/40178/13/40178_How%20does%20experience_scopus.pdf |