A cultural approach of embedding KPIs into organisational practices

Abstract Purpose – The purpose of this paper is to discuss the ways in which organisations embedding key performance indicators (KPIs) as part of their organisational activities. Specifically this paper shows the role of cultural change programme in enabling the implementation of KPIs in the contex...

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Bibliographic Details
Main Author: Zakaria, Zamzulaila
Format: Article
Language:English
English
English
Published: Emerald Group Publishing Limited 2015
Subjects:
Online Access:http://irep.iium.edu.my/44794/
http://irep.iium.edu.my/44794/
http://irep.iium.edu.my/44794/1/IJPPM-08-2014-0127.pdf
http://irep.iium.edu.my/44794/4/44794_A%20cultural%20approach%20of%20embedding%20KPIs_Scopus.pdf
http://irep.iium.edu.my/44794/5/44794_A%20cultural%20approach%20of%20embedding%20KPIs_WOS.pdf