Implementing key performance indicators in a government agency: a typical story?
The main objective of this study is to provide insight into the implementation of Key Perfor- mance Indicators (KPIs) in public sector organisations. Drawing on a case study of a govern ment agency that is responsible for providing training and financial assistance to students and entrepreneurs in...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Chartered Institute of Public Finance and Accountancy (CIPFA)
2015
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/49582/ http://irep.iium.edu.my/49582/ http://irep.iium.edu.my/49582/1/JFMPS-Jan-2016-KPI.pdf |