The role of apologies in the resolution of medical disputes

In the wake of medical errors and potential lawsuits, apologies made by the medical practitioner to the patient have the ability to defuse the spur of litigation and restore the relationship of trust and confidence between them. Often, when things go wrong in a medical treatment, the patient wants t...

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Bibliographic Details
Main Authors: Jahn Kassim, Puteri Nemie, Saleh, Muhammad Ridhwan
Format: Conference or Workshop Item
Language:English
Published: 2016
Subjects:
Online Access:http://irep.iium.edu.my/50445/
http://irep.iium.edu.my/50445/1/proceeding%20roles_50445.pdf