Assessing passengers’ satisfaction level on bus services in selected urban and rural centres of Peninsular Malaysia

This research highlights the urban-rural bus services passenger's satisfaction level in the selected settlements in Peninsular Malaysia. Johor is to represent the southern states while Penang is to represent the northern states. For eastern-coast states, Pahang is selected while Perak is to rep...

Full description

Bibliographic Details
Main Authors: Mohamed Osman, Mariana, Ponrahono, Zakiah, Bachok, Syahriah, Ibrahim, Mansor
Format: Article
Language:English
Published: Elsevier 2016
Subjects:
Online Access:http://irep.iium.edu.my/52145/
http://irep.iium.edu.my/52145/
http://irep.iium.edu.my/52145/
http://irep.iium.edu.my/52145/1/Assessing%20passengers%20satisfaction%20level%20on%20bus%20services%20in%20selected%20urban%20and%20rural%20centres%20of%20Peninsular%20Malaysia.pdf