APA (7th ed.) Citation

Wan Mahmood, W. M. A., & Ariffin, A. (2018). "How Can I Help You?": Communication skills of front desk officers. IDOSI Publications.

Chicago Style (17th ed.) Citation

Wan Mahmood, Wan Mas Athirah, and Adlina Ariffin. "How Can I Help You?": Communication Skills of Front Desk Officers. IDOSI Publications, 2018.

MLA (8th ed.) Citation

Wan Mahmood, Wan Mas Athirah, and Adlina Ariffin. "How Can I Help You?": Communication Skills of Front Desk Officers. IDOSI Publications, 2018.

Warning: These citations may not always be 100% accurate.