Moderating effect of administrative role in the relationship between the SERVQUAL dimensions and Quality Service Provisions of local government in Dhaka City

The present study aims at investigating the moderating effect of administrative role in the relationships between the service quality dimensions, logistic support and perceived quality service of local government (Dhaka City Corporation) in the context of Bangladesh. For the purpose of the study, da...

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Bibliographic Details
Main Authors: Ashraf, Musfiq, Moniruzzaman, Md., Quddus, S. M. Abdul
Format: Article
Language:English
English
Published: Academic Research Publishing Group 2018
Subjects:
Online Access:http://irep.iium.edu.my/69623/
http://irep.iium.edu.my/69623/
http://irep.iium.edu.my/69623/7/69623%20Moderating%20Effect%20of%20Administrative%20Role%20in%20the%20Relationship.pdf
http://irep.iium.edu.my/69623/8/69623%20Moderating%20Effect%20of%20Administrative%20Role%20in%20the%20Relationship%20SCOPUS.pdf