Moderating effect of administrative role in the relationship between the SERVQUAL dimensions and Quality Service Provisions of local government in Dhaka City
The present study aims at investigating the moderating effect of administrative role in the relationships between the service quality dimensions, logistic support and perceived quality service of local government (Dhaka City Corporation) in the context of Bangladesh. For the purpose of the study, da...
Main Authors: | Ashraf, Musfiq, Moniruzzaman, Md., Quddus, S. M. Abdul |
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Format: | Article |
Language: | English English |
Published: |
Academic Research Publishing Group
2018
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Subjects: | |
Online Access: | http://irep.iium.edu.my/69623/ http://irep.iium.edu.my/69623/ http://irep.iium.edu.my/69623/7/69623%20Moderating%20Effect%20of%20Administrative%20Role%20in%20the%20Relationship.pdf http://irep.iium.edu.my/69623/8/69623%20Moderating%20Effect%20of%20Administrative%20Role%20in%20the%20Relationship%20SCOPUS.pdf |
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