System and Information Quality an Enabler for Assessing ERP Impacts on the Public Sector: The Case of ePBT in Malaysian Local Authorities
The aim of this study is to investigate the impact of the Enterprise Resource Planning (ERP) system on public sector performance in Malaysia using the DeLone and McLean Information System (IS) success model and four perspectives of Balanced Scorecard (BSC) measurement model, financial, customer, int...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Teknologi Mara Cawangan Johor Malaysia
2019
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/76598/ http://irep.iium.edu.my/76598/ http://irep.iium.edu.my/76598/3/Dr%20zaini.pdf |