Hospital waiting time : the forgotten premise of healthcare service delivery?
Purpose – This is a national study which aims to determine the average waiting time in Malaysian public hospitals and to gauge the level of patient satisfaction with the waiting time. It also aims to identify factors perceived by healthcare providers which contribute to the waiting time problem. De...
| Main Authors: | , , , , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Emerald
2011
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/8795/ http://irep.iium.edu.my/8795/ http://irep.iium.edu.my/8795/1/Hospital_waiting.pdf |