Alternative Mechanisms of Service Delivery : Blue Print for Promoting AMSD

This Report presents a plan for improving service delivery in regional governments using a set of strategies that are commonly found in an approach described as 'Alternative Mechanisms of Service Delivery' (AMSD). The report has been prep...

Full description

Bibliographic Details
Main Author: World Bank
Format: City Development Strategy (CDS)
Language:English
en_US
Published: Washington, DC 2013
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2009/06/16269151/alternative-mechanisms-service-delivery-blue-print-promoting-amsd
http://hdl.handle.net/10986/12445
id okr-10986-12445
recordtype oai_dc
spelling okr-10986-124452021-04-23T14:03:01Z Alternative Mechanisms of Service Delivery : Blue Print for Promoting AMSD World Bank ACCOUNTABILITIES ACCOUNTABILITY ADMINISTRATIVE AGENCIES ADMINISTRATIVE REFORM ADMINISTRATIVE SYSTEMS ALLOCATION OF RESOURCES AUDITOR AUTHORITY BUREAUCRACY CAPACITY OF GOVERNMENT CENTRAL AGENCIES CENTRAL GOVERNMENT CHANGE MANAGEMENT CITIZEN CITIZEN FEEDBACK CIVIL SERVANTS CIVIL SOCIETY COMMUNICATIONS TECHNOLOGY COMMUNITY DEVELOPMENT COMPLAINTS CORPORATE GOVERNANCE DECENTRALIZATION DECISION MAKING DECREE DEVELOPMENT PROGRAM DEVELOPMENT PROJECTS DISSEMINATION OF INFORMATION EXPENDITURE FINANCIAL MANAGEMENT FINANCIAL RESOURCES GOOD GOVERNANCE GOVERNANCE REFORM GOVERNMENT AGENCIES GOVERNMENT DEPARTMENT GOVERNMENT ORGANIZATIONS GOVERNMENT PLANNING GOVERNMENT POLICY GOVERNMENT PROGRAM HUMAN RESOURCE HUMAN RESOURCE MANAGEMENT HUMAN RESOURCES INITIATIVE INSTITUTIONAL ARRANGEMENTS INSTITUTIONAL ENVIRONMENT INTERNAL AUDIT INTERNATIONAL AGENCIES INTERNATIONAL DEVELOPMENT LEADERSHIP LEGISLATION LOCAL GOVERNMENT LOCAL GOVERNMENTS MINISTER MINISTRY OF FINANCE NATIONAL DEVELOPMENT NATIONAL GOVERNMENT PARLIAMENT PERFORMANCE INDICATORS PRIVATE SECTOR PRIVATIZATION PROCUREMENT PUBLIC MANAGEMENT PUBLIC PRIVATE PARTNERSHIPS PUBLIC SECTOR PUBLIC SERVICE PUBLIC SERVICE DELIVERY PUBLIC SERVICES RATIONALIZATION REGULATORY FRAMEWORK REGULATORY INSTRUMENTS RESOURCE ALLOCATIONS SERVICE DELIVERY SERVICE PROVISION SERVICE STANDARDS SOLICITATION USE OF INFORMATION This Report presents a plan for improving service delivery in regional governments using a set of strategies that are commonly found in an approach described as 'Alternative Mechanisms of Service Delivery' (AMSD). The report has been prepared as part of a contract between the Decentralization Support Facility (DSF) and Hickling Corporation of Canada. This report aims to outline the most important programs/activities that central government might undertake to help regional governments systematically improve service delivery, which after all, is one of the key objectives of the decentralization policy. It hopefully provides the basis for a system of improving service delivery. The objectives in relation to promoting AMSD within regional governments are: assistance to government in the rationalization of different institutional arrangements for the delivery of sub-national public services; and aid in the development and implementation of new (contracting) methods for service delivery. This final section is in recognition that planning is nothing without good implementation and learning from experience. 2013-02-21T20:38:06Z 2013-02-21T20:38:06Z 2009-06 http://documents.worldbank.org/curated/en/2009/06/16269151/alternative-mechanisms-service-delivery-blue-print-promoting-amsd http://hdl.handle.net/10986/12445 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank Washington, DC Economic & Sector Work :: City Development Strategy (CDS) Economic & Sector Work East Asia and Pacific Indonesia
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCOUNTABILITIES
ACCOUNTABILITY
ADMINISTRATIVE AGENCIES
ADMINISTRATIVE REFORM
ADMINISTRATIVE SYSTEMS
ALLOCATION OF RESOURCES
AUDITOR
AUTHORITY
BUREAUCRACY
CAPACITY OF GOVERNMENT
CENTRAL AGENCIES
CENTRAL GOVERNMENT
CHANGE MANAGEMENT
CITIZEN
CITIZEN FEEDBACK
CIVIL SERVANTS
CIVIL SOCIETY
COMMUNICATIONS TECHNOLOGY
COMMUNITY DEVELOPMENT
COMPLAINTS
CORPORATE GOVERNANCE
DECENTRALIZATION
DECISION MAKING
DECREE
DEVELOPMENT PROGRAM
DEVELOPMENT PROJECTS
DISSEMINATION OF INFORMATION
EXPENDITURE
FINANCIAL MANAGEMENT
FINANCIAL RESOURCES
GOOD GOVERNANCE
GOVERNANCE REFORM
GOVERNMENT AGENCIES
GOVERNMENT DEPARTMENT
GOVERNMENT ORGANIZATIONS
GOVERNMENT PLANNING
GOVERNMENT POLICY
GOVERNMENT PROGRAM
HUMAN RESOURCE
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCES
INITIATIVE
INSTITUTIONAL ARRANGEMENTS
INSTITUTIONAL ENVIRONMENT
INTERNAL AUDIT
INTERNATIONAL AGENCIES
INTERNATIONAL DEVELOPMENT
LEADERSHIP
LEGISLATION
LOCAL GOVERNMENT
LOCAL GOVERNMENTS
MINISTER
MINISTRY OF FINANCE
NATIONAL DEVELOPMENT
NATIONAL GOVERNMENT
PARLIAMENT
PERFORMANCE INDICATORS
PRIVATE SECTOR
PRIVATIZATION
PROCUREMENT
PUBLIC MANAGEMENT
PUBLIC PRIVATE PARTNERSHIPS
PUBLIC SECTOR
PUBLIC SERVICE
PUBLIC SERVICE DELIVERY
PUBLIC SERVICES
RATIONALIZATION
REGULATORY FRAMEWORK
REGULATORY INSTRUMENTS
RESOURCE ALLOCATIONS
SERVICE DELIVERY
SERVICE PROVISION
SERVICE STANDARDS
SOLICITATION
USE OF INFORMATION
spellingShingle ACCOUNTABILITIES
ACCOUNTABILITY
ADMINISTRATIVE AGENCIES
ADMINISTRATIVE REFORM
ADMINISTRATIVE SYSTEMS
ALLOCATION OF RESOURCES
AUDITOR
AUTHORITY
BUREAUCRACY
CAPACITY OF GOVERNMENT
CENTRAL AGENCIES
CENTRAL GOVERNMENT
CHANGE MANAGEMENT
CITIZEN
CITIZEN FEEDBACK
CIVIL SERVANTS
CIVIL SOCIETY
COMMUNICATIONS TECHNOLOGY
COMMUNITY DEVELOPMENT
COMPLAINTS
CORPORATE GOVERNANCE
DECENTRALIZATION
DECISION MAKING
DECREE
DEVELOPMENT PROGRAM
DEVELOPMENT PROJECTS
DISSEMINATION OF INFORMATION
EXPENDITURE
FINANCIAL MANAGEMENT
FINANCIAL RESOURCES
GOOD GOVERNANCE
GOVERNANCE REFORM
GOVERNMENT AGENCIES
GOVERNMENT DEPARTMENT
GOVERNMENT ORGANIZATIONS
GOVERNMENT PLANNING
GOVERNMENT POLICY
GOVERNMENT PROGRAM
HUMAN RESOURCE
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCES
INITIATIVE
INSTITUTIONAL ARRANGEMENTS
INSTITUTIONAL ENVIRONMENT
INTERNAL AUDIT
INTERNATIONAL AGENCIES
INTERNATIONAL DEVELOPMENT
LEADERSHIP
LEGISLATION
LOCAL GOVERNMENT
LOCAL GOVERNMENTS
MINISTER
MINISTRY OF FINANCE
NATIONAL DEVELOPMENT
NATIONAL GOVERNMENT
PARLIAMENT
PERFORMANCE INDICATORS
PRIVATE SECTOR
PRIVATIZATION
PROCUREMENT
PUBLIC MANAGEMENT
PUBLIC PRIVATE PARTNERSHIPS
PUBLIC SECTOR
PUBLIC SERVICE
PUBLIC SERVICE DELIVERY
PUBLIC SERVICES
RATIONALIZATION
REGULATORY FRAMEWORK
REGULATORY INSTRUMENTS
RESOURCE ALLOCATIONS
SERVICE DELIVERY
SERVICE PROVISION
SERVICE STANDARDS
SOLICITATION
USE OF INFORMATION
World Bank
Alternative Mechanisms of Service Delivery : Blue Print for Promoting AMSD
geographic_facet East Asia and Pacific
Indonesia
description This Report presents a plan for improving service delivery in regional governments using a set of strategies that are commonly found in an approach described as 'Alternative Mechanisms of Service Delivery' (AMSD). The report has been prepared as part of a contract between the Decentralization Support Facility (DSF) and Hickling Corporation of Canada. This report aims to outline the most important programs/activities that central government might undertake to help regional governments systematically improve service delivery, which after all, is one of the key objectives of the decentralization policy. It hopefully provides the basis for a system of improving service delivery. The objectives in relation to promoting AMSD within regional governments are: assistance to government in the rationalization of different institutional arrangements for the delivery of sub-national public services; and aid in the development and implementation of new (contracting) methods for service delivery. This final section is in recognition that planning is nothing without good implementation and learning from experience.
format Economic & Sector Work :: City Development Strategy (CDS)
author World Bank
author_facet World Bank
author_sort World Bank
title Alternative Mechanisms of Service Delivery : Blue Print for Promoting AMSD
title_short Alternative Mechanisms of Service Delivery : Blue Print for Promoting AMSD
title_full Alternative Mechanisms of Service Delivery : Blue Print for Promoting AMSD
title_fullStr Alternative Mechanisms of Service Delivery : Blue Print for Promoting AMSD
title_full_unstemmed Alternative Mechanisms of Service Delivery : Blue Print for Promoting AMSD
title_sort alternative mechanisms of service delivery : blue print for promoting amsd
publisher Washington, DC
publishDate 2013
url http://documents.worldbank.org/curated/en/2009/06/16269151/alternative-mechanisms-service-delivery-blue-print-promoting-amsd
http://hdl.handle.net/10986/12445
_version_ 1764419843999662080