Do Performance Agreements Help Improve Service Delivery? : The Experience of Brazilian States

Do Performance Agreements Help Improve Service Delivery? : The Experience of Brazilian States

A growing number of states and municipalities in Brazil rely on results-based management, and many other local and state governments are considering adopting the practice. This paper examines the experiences of the Brazilian states that have implem...

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Bibliographic Details
Main Authors: Vinuela, Lorena, Zoratto, Laura
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2015
Subjects:
SANITATION
WORKFORCE
BASIC EDUCATION
ECONOMIC GROWTH
FINANCIAL MANAGEMENT
INFORMATION TECHNOLOGY
MATERIALS
SEARCH
PREVENTION
LOCAL GOVERNMENTS
INTERNAL COMMUNICATION
INFORMATION
LABOR FORCE
DEVELOPING COUNTRIES
ENTRY POINT
MONITORING
PUBLIC SERVICES
HEALTH CARE
HEALTH
POLICY DISCUSSIONS
POLITICAL LEADERSHIP
TIME PERIOD
CRIME
MANAGEMENT SYSTEMS
SOCIAL PROGRAMS
SECURITY SERVICES
INFORMATION SYSTEMS
CIVIL SOCIETY ORGANIZATIONS
HOSPITAL
PUBLIC HEALTH
ACCESS TO EDUCATION
OPEN ACCESS
HEALTH SECTOR
KNOWLEDGE
INSTITUTIONS
LINK
PUBLIC POLICY
DATA
STRATEGIC PRIORITIES
TECHNICAL ASSISTANCE
MINISTRY OF HEALTH
IRON
QUALITY OF EDUCATION
TRAINING
DRUG TRAFFICKING
EDUCATIONAL ATTAINMENT
PERFORMANCE INDICATORS
INTERVENTION
MORTALITY RATE
SECONDARY SCHOOLS
DOMAIN
FAMILY HEALTH
TARGETS
PRODUCTIVITY
SECONDARY SCHOOL
CITIZEN
ADOPTION
OBSERVATION
VIOLENCE
FAMILY HEALTH SERVICES
WEB
SERVICE PROVISION
SERVICE DELIVERY
GROSS DOMESTIC PRODUCT
INVENTORY
MORTALITY
HEALTH CARE SYSTEM
POLITICAL SUPPORT
PROGRESS
PROJECT MANAGEMENT
UNIONS
TECHNOLOGY
PDF
SCHOOL YEAR
KNOWLEDGE MANAGEMENT
QUALITY MANAGEMENT
POLICIES
MORTALITY LEVELS
INTERNAL CHANGE
RESULTS
POLICY RESEARCH WORKING PAPER
MINISTRY OF EDUCATION
HEALTH OUTCOMES
MANAGEMENT SYSTEM
POPULATION DENSITY
STRESS
PARTICIPATORY PROCESS
INSTITUTIONAL CAPACITY
MEASUREMENT
PRIVATE SECTOR
POLICY
SOCIAL WELFARE
CITIZENS
CHILD MORTALITY
ADMINISTRATION
HEALTH SYSTEM
CHILD MORTALITY RATES
RESULT
ECONOMIC DEVELOPMENT
CHILDREN
STATE GOVERNMENTS
SECURITY
BUSINESS
TRAINING OPPORTUNITIES
SET OF GOALS
ISOLATION
PERFORMANCE
PUBLIC ADMINISTRATION
INSTITUTION
POPULATION
STUDENTS
COMMUNICATION
POLICY RESEARCH
LEGISLATORS
PERFORMANCE MEASURES
STRATEGY
PRIMARY EDUCATION
CHILD MORTALITY RATE
PUBLIC SERVICE
SECONDARY EDUCATION
INTERNATIONAL COMPARISONS
IMPLEMENTATION
HEALTH SERVICES
TARGET
USES
QUALITY OF SERVICE
INNOVATIONS
SERVICE PROVIDERS
DEVELOPMENT POLICY
Online Access:http://documents.worldbank.org/curated/en/2015/07/24814238/performance-agreements-help-improve-service-delivery-experience-brazilian-states
http://hdl.handle.net/10986/22459

Internet

http://documents.worldbank.org/curated/en/2015/07/24814238/performance-agreements-help-improve-service-delivery-experience-brazilian-states
http://hdl.handle.net/10986/22459

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