Chhattisgarh, India : Performance Rating of Gram Panchayats through Community Score Cards

The World Bank-supported Chhattisgarh District Rural Poverty Reduction Project (CGDPRP), also called locally as Nawa Anjor (New Light), aims at improving opportunities for poor and vulnerable communities in Chhattisgarh State. To achieve this goal,...

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Bibliographic Details
Main Authors:	Murty, J.V.R., Agarwal, Sanjay, Shah, Parmesh
Format:	Brief
Language:	English en_US
Published:	World Bank, Washington, DC 2016
Subjects:	ACCESS TO INFORMATION ACCOUNTABILITY ACTION PLAN ACTION PLANS ADVOCACY BENEFICIARIES BUDGETARY ALLOCATIONS CAPACITY BUILDING CERTIFICATES CIVIC ENGAGEMENT CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS COLLABORATION COMMUNITIES COMMUNITY CONTRIBUTIONS COMMUNITY DRIVEN DEVELOPMENT COMMUNITY MEMBERS COMMUNITY PERFORMANCE COMMUNITY SCORE CARD CONSULTATION CREDIBILITY DEMOCRATIC GOVERNANCE DISTRIBUTION SYSTEM DISTRICT COUNCIL DISTRICTS DOMAIN DRINKING WATER DRINKING WATER SUPPLY EDUCATION SECTOR FACILITATORS FEMALE FIELD VISITS FOCUS GROUP FOCUS GROUP DISCUSSIONS FOCUS GROUPS FUND MANAGEMENT GPS HOUSES IMPROVING SERVICE DELIVERY INNOVATION INSTALLATION INTEREST GROUP INTERFACE INTERFACE MEETINGS LESSONS LEARNED LOCAL GOVERNMENT LOCAL SERVICE DELIVERY MATERIAL OUTREACH PANCHAYATS PARTICIPATION OF WOMEN PARTICIPATORY BUDGETING PARTICIPATORY RESEARCH PERFORMANCE EVALUATION PERFORMANCE INDICATORS PERFORMANCE MONITORING PHYSICAL INFRASTRUCTURE PILOT PROJECTS POVERTY REDUCTION PROBLEM SOLVING PROCUREMENT PUBLIC ACCOUNTABILITY RESULTS SELF EVALUATION SERVICE DELIVERY SERVICE IMPROVEMENTS SERVICE PROVIDER SERVICE PROVIDERS SOCIAL ACCOUNTABILITY SOCIAL ACCOUNTABILITY INITIATIVES SOCIAL AUDIT SOCIAL AUDITS SOCIAL DEVELOPMENT TRAINING WORKSHOPS TRANSPARENCY USER USER GROUPS USERS VEC VILLAGE VILLAGE EDUCATION COMMITTEES VILLAGE LEVEL VILLAGES WATER SUPPLY
Online Access:	http://documents.worldbank.org/curated/en/2007/09/8775452/chhattisgarh-india-performance-rating-gram-panchayats-through-community-score-cards http://hdl.handle.net/10986/25022

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Summary:	The World Bank-supported Chhattisgarh District Rural Poverty Reduction Project (CGDPRP), also called locally as Nawa Anjor (New Light), aims at improving opportunities for poor and vulnerable communities in Chhattisgarh State. To achieve this goal, the project creates infrastructure and income opportunities for the rural poor, empowers disadvantaged groups, and helps local governments1 become more responsive and effective in assisting the poor. CGDPRP sought to develop a performance monitoring and rating system to build local government capacity, especially the Gram Panchayats (GPs). In this context the project experimented with the use of the Community Score Card (CSC) for identifying crucial issues that affect local service delivery, measure user satisfaction, empower village citizens (especially the poor and women), and rate the performance of GPs. This note summarizes the findings, processes, concerns, and lessons learned from the Chhattisgarh pilot.

Chhattisgarh, India : Performance Rating of Gram Panchayats through Community Score Cards

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