Empowering Citizens through Budget Transparency in the North-West and Adamawa Regions

by Agarwal, Sanjay
Published 2014

Feedback Matters : Designing Effective Grievance Redress Mechanisms for Bank-Financed Projects, Part 2. The Practice of Grievance Redress

by Post, David, Agarwal, Sanjay
Published 2014

Good-Practice Note : Governance and Anti-Corruption Innovations in the Malawi Social Action Fund Project

by Aklilu, Petros, Agarwal, Sanjay
Published 2012

Increasing Accountability through Budget Transparency at the Subnational Level in Cameroon

by Alton, Martin Luis, Agarwal, Sanjay
Published 2014

Rapid Feedback : The Role of Community Scorecards in Improving Service Delivery

by Post, David, Agarwal, Sanjay, Venugopal, Varsha
Published 2014

Municipal Citizen Service Centers in Southeastern Europe : Survey Results on Success Factors, Challenges, and the Human Rights Approach of Municipal One-Stop Shops in the Western B...

by Pfeil, Helene, Agarwal, Sanjay, Schott, Berenike
Published 2017

Human Rights-Based Assessment Tool for Citizen Service Centers : Moving Toward a Rights-Based Approach in Design, Strategy, and Implementation

by Pfeil, Helene, Schott, Berenike, Agarwal, Sanjay
Published 2017

Recent Developments and Key Considerations Impacting the Operations of One-Stop Shops for Citizens : A Summary of Major Trends and a Design Guide for Citizen Service Centers

by Pfeil, Helene, Schott, Berenike, Agarwal, Sanjay
Published 2017

The Gemidiriya Program, Sri Lanka : Piloting the Community Assessment Process

by Agarwal, Sanjay, Shah, Parmesh, Sirker, Karen
Published 2016

Social Audits in Nepal's Community Schools : Measuring Policy Against Practice

by Prasad Kafle, Agni, Patel, Darshana, Agarwal, Sanjay
Published 2014

A Local Budget Transparency Index for Cameroon's Local Councils : Insights from a Benchmarking Exercise

by Alton, Martin Luis, Agarwal, Sanjay, Songwe, Vera
Published 2014

How, When and Why to Use Demand-Side Governance Approaches in Projects

by Agarwal, Sanjay, Van Wicklin, Warren A., III
Published 2013

Chhattisgarh, India : Performance Rating of Gram Panchayats through Community Score Cards

by Murty, J.V.R., Agarwal, Sanjay, Shah, Parmesh
Published 2016

Maharashtra, India : Improving Panchayat Service Delivery through Community Score Cards

by Murty, J.V.R., Agarwal, Sanjay, Shah, Parmesh
Published 2016

Impact of Social Accountability Mechanisms on Achieving Service Delivery and Health Development Outcomes in Satara District, Maharashtra, India

by Patel, Darshana, Shah, Parmesh, Islam, Moutushi, Agarwal, Sanjay
Published 2016

International Practices to Promote Budget Literacy : Key Findings and Lessons Learned

by Masud, Harika, Pfeil, Helene, Agarwal, Sanjay, Gonzalez Briseno, Alfredo
Published 2017

The City of Pancevo’s Citizen Service Center, Serbia : Streamlining Service Delivery and Fostering Inclusion at the Municipal Level

by Pfeil, Helene, Agarwal, Sanjay, Schott, Berenike Laura, Johns, Kimberly D.
Published 2017

One-Stop Shops in Vietnam : Changing the Face of Public Administration for Citizens and Businesses through a Single Door to Multiple Services

by Blunt, Melvyn, Davidsen, Soren, Agarwal, Sanjay, Pfeil, Helene, Schott, Berenike
Published 2017

Cameroon Budget Transparency Initiative : Lessons Learned and Recommendations for Local Councils

by Agarwal, Sanjay, Alton, Martin Luis, Bove, Abel, Ngounoue, Victoire, Perrot, Vincent
Published 2014

Andhra Pradesh, India : Improving Health Services through Community Score Cards

by Misra, Vivek, Ramasankar, P., Murty, J.V.R., Agarwal, Sanjay, Shah, Parmesh
Published 2016