Credit Reporting at the Base of the Pyramid : Key Issues and Success Factors

Over the past five years, the microcredit sector has experienced unprecedented growth. The number of borrowers served by microfinance institutions (MFIs) has increased threefold to reach 120 million clients, according to MIX estimates as of Decembe...

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Main Authors: Lyman, Timothy, Lythgoe, Tony, Miller, Margaret, Reille, Xavier, Sankaranarayan, Shalini
Format: Working Paper
Language:English
en_US
Published: International Finance Corporation and CGAP, Washington, DC 2017
Subjects:
MFI
Online Access:http://documents.worldbank.org/curated/en/941861468169469410/Credit-reporting-at-the-base-of-the-pyramid-key-issues-and-success-factors
http://hdl.handle.net/10986/26880
id okr-10986-26880
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESS TO CREDIT
ACCESS TO FINANCE
ACCESS TO LOANS
ACCESSIBILITY
ACCURATE INFORMATION
AFFORDABILITY
ARREARS
ASSET QUALITY
ASSET VALUES
ASSETS
AUDITS
BANK SUPERVISION
BANKING AUTHORITIES
BANKING AUTHORITY
BANKING MARKETS
BANKING SUPERVISION
BENEFITS OF CREDIT
BORROWER
BORROWING
CAPACITY BUILDING
CENTRAL BANK
CENTRAL BANK OF BOSNIA AND HERZEGOVINA
CENTRAL REGISTRY
COLLATERAL
COMMERCIAL BANKING
COMMERCIAL BANKS
COMPETITIVE MARKETS
COMPLIANCE COSTS
CONSUMER FINANCE
CONSUMER GOODS
CONSUMER LENDING
CONSUMER LOAN
CONSUMER LOANS
CONSUMER PROTECTION
COOPERATIVES
COSTS OF CREDIT
CREDIT BUREAU
CREDIT BUREAUS
CREDIT CARD
CREDIT DECISIONS
CREDIT DISCIPLINE
CREDIT HISTORIES
CREDIT HISTORY
CREDIT INFORMATION
CREDIT INFORMATION BUREAU
CREDIT INSTITUTIONS
CREDIT MARKET
CREDIT PORTFOLIOS
CREDIT PRODUCTS
CREDIT PROVIDERS
CREDIT REGISTRIES
CREDIT REGISTRY
CREDIT REPORT
CREDIT REPORTING
CREDIT REPORTING SYSTEM
CREDIT REPORTS
CREDIT RISK
CREDIT SCORES
CREDIT SCORING
CREDIT-WORTHINESS
CREDITORS
CREDITS
CREDITWORTHINESS
CUSTOMER BASE
DEBT
DEBT COLLECTION
DEBT RATIOS
DEFAULTS
DEMAND FOR CREDIT
DONOR SUPPORT
DOWN MARKET
ECONOMICS
EMERGING MARKETS
EXCESSIVE INDEBTEDNESS
EXISTING CREDIT
FAMILIES
FINANCE COMPANIES
FINANCIAL ACCESS
FINANCIAL DISCIPLINE
FINANCIAL INNOVATION
FINANCIAL LITERACY
FINANCIAL NEEDS
FINANCIAL PRODUCTS
FINANCIAL PROVIDERS
FINANCIAL SERVICES
FINANCIAL SERVICES PROVIDERS
FINANCIAL SYSTEM
FOREIGN INVESTMENT
FORM OF CREDIT
FORMAL CREDIT
FORMAL FINANCIAL INSTITUTIONS
FRAUD
GENDER
GENDER EQUALITY
GROUP GUARANTEES
GROUP LENDING
GROUP LOANS
HIGH INTEREST RATES
HOUSEHOLD INCOME
HOUSEHOLDS
HOUSING
INCOME LEVELS
INDEBTEDNESS
INDIVIDUAL LOANS
INFORMAL LENDERS
INFORMAL SECTOR LENDERS
INFORMATION INFRASTRUCTURE
INFORMATION SHARING
INFORMATION SYSTEM
INFORMATION TECHNOLOGY
INSURANCE
INTERNATIONAL CREDIT
JURISDICTION
LATE PAYMENT
LEGAL FRAMEWORK
LEGAL RIGHTS
LENDER
LENDING DECISIONS
LENDING INSTITUTIONS
LEVEL OF CREDIT
LEVELS OF DEBT
LOAN AMOUNTS
LOAN APPLICATION
LOAN CONTRACTS
LOAN DATA
LOAN OFFICER
LOAN PORTFOLIOS
LOAN SIZE
LOAN UNDERWRITING
LOANS FROM BANKS
LOCAL MARKET
LOW-INCOME BORROWERS
LOW-INCOME CONSUMERS
LOW-INCOME FAMILIES
MANDATE
MARKET CONDITIONS
MARKET INCENTIVES
MARKET LEVEL
MARKET PARTICIPANTS
MARKET RISKS
MARKET SHARE
MATURE MARKETS
MATURITY
MFI
MICROBORROWERS
MICROCREDIT
MICROFINANCE
MICROFINANCE INSTITUTIONS
MICROFINANCE SECTOR
MONEYLENDERS
NATURAL DISASTERS
NEW CREDIT
NONPERFORMING LOANS
OFFERINGS
OUTREACH
OUTSTANDING ASSET
OUTSTANDING LOAN
PEER REVIEW
POLICY RESPONSES
POLITICAL ECONOMY
PORTFOLIO
PORTFOLIO ANALYSIS
POTENTIAL BORROWER
PRIVATE CREDIT
PRIVATE CREDIT BUREAU
PRODUCTIVITY
PRUDENTIAL REGULATION
PUBLIC CREDIT
PUBLIC RECORDS
PUBLIC REGISTRY
RECORD KEEPING
REGULATORY AUTHORITIES
REGULATORY AUTHORITY
REGULATORY BARRIERS
REGULATORY CONSTRAINTS
REGULATORY FRAMEWORK
REPAYMENT
REPAYMENT DISCIPLINE
REPAYMENT HISTORY
REPAYMENT INCENTIVES
REPAYMENTS
RESERVE
RESERVE BANK
RESERVE BANK OF INDIA
RISK MANAGEMENT
RISK MANAGEMENT SYSTEMS
RURAL FINANCE
SALARIES
SAVINGS
SOCIAL NETWORKS
SOURCES OF FINANCE
TELECOMMUNICATIONS
TRANSACTION
TRANSACTION COSTS
TRANSPARENCY
TURNOVER
VALUABLE ASSET
VILLAGE
spellingShingle ACCESS TO CREDIT
ACCESS TO FINANCE
ACCESS TO LOANS
ACCESSIBILITY
ACCURATE INFORMATION
AFFORDABILITY
ARREARS
ASSET QUALITY
ASSET VALUES
ASSETS
AUDITS
BANK SUPERVISION
BANKING AUTHORITIES
BANKING AUTHORITY
BANKING MARKETS
BANKING SUPERVISION
BENEFITS OF CREDIT
BORROWER
BORROWING
CAPACITY BUILDING
CENTRAL BANK
CENTRAL BANK OF BOSNIA AND HERZEGOVINA
CENTRAL REGISTRY
COLLATERAL
COMMERCIAL BANKING
COMMERCIAL BANKS
COMPETITIVE MARKETS
COMPLIANCE COSTS
CONSUMER FINANCE
CONSUMER GOODS
CONSUMER LENDING
CONSUMER LOAN
CONSUMER LOANS
CONSUMER PROTECTION
COOPERATIVES
COSTS OF CREDIT
CREDIT BUREAU
CREDIT BUREAUS
CREDIT CARD
CREDIT DECISIONS
CREDIT DISCIPLINE
CREDIT HISTORIES
CREDIT HISTORY
CREDIT INFORMATION
CREDIT INFORMATION BUREAU
CREDIT INSTITUTIONS
CREDIT MARKET
CREDIT PORTFOLIOS
CREDIT PRODUCTS
CREDIT PROVIDERS
CREDIT REGISTRIES
CREDIT REGISTRY
CREDIT REPORT
CREDIT REPORTING
CREDIT REPORTING SYSTEM
CREDIT REPORTS
CREDIT RISK
CREDIT SCORES
CREDIT SCORING
CREDIT-WORTHINESS
CREDITORS
CREDITS
CREDITWORTHINESS
CUSTOMER BASE
DEBT
DEBT COLLECTION
DEBT RATIOS
DEFAULTS
DEMAND FOR CREDIT
DONOR SUPPORT
DOWN MARKET
ECONOMICS
EMERGING MARKETS
EXCESSIVE INDEBTEDNESS
EXISTING CREDIT
FAMILIES
FINANCE COMPANIES
FINANCIAL ACCESS
FINANCIAL DISCIPLINE
FINANCIAL INNOVATION
FINANCIAL LITERACY
FINANCIAL NEEDS
FINANCIAL PRODUCTS
FINANCIAL PROVIDERS
FINANCIAL SERVICES
FINANCIAL SERVICES PROVIDERS
FINANCIAL SYSTEM
FOREIGN INVESTMENT
FORM OF CREDIT
FORMAL CREDIT
FORMAL FINANCIAL INSTITUTIONS
FRAUD
GENDER
GENDER EQUALITY
GROUP GUARANTEES
GROUP LENDING
GROUP LOANS
HIGH INTEREST RATES
HOUSEHOLD INCOME
HOUSEHOLDS
HOUSING
INCOME LEVELS
INDEBTEDNESS
INDIVIDUAL LOANS
INFORMAL LENDERS
INFORMAL SECTOR LENDERS
INFORMATION INFRASTRUCTURE
INFORMATION SHARING
INFORMATION SYSTEM
INFORMATION TECHNOLOGY
INSURANCE
INTERNATIONAL CREDIT
JURISDICTION
LATE PAYMENT
LEGAL FRAMEWORK
LEGAL RIGHTS
LENDER
LENDING DECISIONS
LENDING INSTITUTIONS
LEVEL OF CREDIT
LEVELS OF DEBT
LOAN AMOUNTS
LOAN APPLICATION
LOAN CONTRACTS
LOAN DATA
LOAN OFFICER
LOAN PORTFOLIOS
LOAN SIZE
LOAN UNDERWRITING
LOANS FROM BANKS
LOCAL MARKET
LOW-INCOME BORROWERS
LOW-INCOME CONSUMERS
LOW-INCOME FAMILIES
MANDATE
MARKET CONDITIONS
MARKET INCENTIVES
MARKET LEVEL
MARKET PARTICIPANTS
MARKET RISKS
MARKET SHARE
MATURE MARKETS
MATURITY
MFI
MICROBORROWERS
MICROCREDIT
MICROFINANCE
MICROFINANCE INSTITUTIONS
MICROFINANCE SECTOR
MONEYLENDERS
NATURAL DISASTERS
NEW CREDIT
NONPERFORMING LOANS
OFFERINGS
OUTREACH
OUTSTANDING ASSET
OUTSTANDING LOAN
PEER REVIEW
POLICY RESPONSES
POLITICAL ECONOMY
PORTFOLIO
PORTFOLIO ANALYSIS
POTENTIAL BORROWER
PRIVATE CREDIT
PRIVATE CREDIT BUREAU
PRODUCTIVITY
PRUDENTIAL REGULATION
PUBLIC CREDIT
PUBLIC RECORDS
PUBLIC REGISTRY
RECORD KEEPING
REGULATORY AUTHORITIES
REGULATORY AUTHORITY
REGULATORY BARRIERS
REGULATORY CONSTRAINTS
REGULATORY FRAMEWORK
REPAYMENT
REPAYMENT DISCIPLINE
REPAYMENT HISTORY
REPAYMENT INCENTIVES
REPAYMENTS
RESERVE
RESERVE BANK
RESERVE BANK OF INDIA
RISK MANAGEMENT
RISK MANAGEMENT SYSTEMS
RURAL FINANCE
SALARIES
SAVINGS
SOCIAL NETWORKS
SOURCES OF FINANCE
TELECOMMUNICATIONS
TRANSACTION
TRANSACTION COSTS
TRANSPARENCY
TURNOVER
VALUABLE ASSET
VILLAGE
Lyman, Timothy
Lythgoe, Tony
Miller, Margaret
Reille, Xavier
Sankaranarayan, Shalini
Credit Reporting at the Base of the Pyramid : Key Issues and Success Factors
relation FORUM;No. 1
description Over the past five years, the microcredit sector has experienced unprecedented growth. The number of borrowers served by microfinance institutions (MFIs) has increased threefold to reach 120 million clients, according to MIX estimates as of December 2009 and by other estimates the number may be as high 190 million (Microcredit Summit Campaign 2011). In large markets, such as Mexico and South Africa, commercial banks and consumer lending companies have expanded their activities to include microfinance for low-income households. Unfortunately, the growth of microcredit is not always sustainable. Some iconic markets, such as India and Bosnia Herzegovina, are experiencing large-scale credit crises, and they are not alone. The deterioration in the quality of MFI loan portfolios can be attributed to several factors. Some fast growing MFIs have outgrown their risk management systems and controls. These weaknesses have often been exacerbated by high staff turnover, leading to a further erosion of credit discipline. Rapid growth has also been focused in narrow geographies, which in turn affected borrower repayment incentives and behaviors. This report takes a fresh look at the state of credit reporting at the base of the pyramid. The data and analysis for this paper are drawn from International Finance Corporation (IFC) and Consultative Group to Assist the Poorest (CGAP) market intelligence on credit reporting systems. the lessons learned for effective credit reporting at the base of the pyramid and identifies key success factors as well as common challenges.
format Working Paper
author Lyman, Timothy
Lythgoe, Tony
Miller, Margaret
Reille, Xavier
Sankaranarayan, Shalini
author_facet Lyman, Timothy
Lythgoe, Tony
Miller, Margaret
Reille, Xavier
Sankaranarayan, Shalini
author_sort Lyman, Timothy
title Credit Reporting at the Base of the Pyramid : Key Issues and Success Factors
title_short Credit Reporting at the Base of the Pyramid : Key Issues and Success Factors
title_full Credit Reporting at the Base of the Pyramid : Key Issues and Success Factors
title_fullStr Credit Reporting at the Base of the Pyramid : Key Issues and Success Factors
title_full_unstemmed Credit Reporting at the Base of the Pyramid : Key Issues and Success Factors
title_sort credit reporting at the base of the pyramid : key issues and success factors
publisher International Finance Corporation and CGAP, Washington, DC
publishDate 2017
url http://documents.worldbank.org/curated/en/941861468169469410/Credit-reporting-at-the-base-of-the-pyramid-key-issues-and-success-factors
http://hdl.handle.net/10986/26880
_version_ 1764461175517478912
spelling okr-10986-268802021-04-23T14:04:34Z Credit Reporting at the Base of the Pyramid : Key Issues and Success Factors Lyman, Timothy Lythgoe, Tony Miller, Margaret Reille, Xavier Sankaranarayan, Shalini ACCESS TO CREDIT ACCESS TO FINANCE ACCESS TO LOANS ACCESSIBILITY ACCURATE INFORMATION AFFORDABILITY ARREARS ASSET QUALITY ASSET VALUES ASSETS AUDITS BANK SUPERVISION BANKING AUTHORITIES BANKING AUTHORITY BANKING MARKETS BANKING SUPERVISION BENEFITS OF CREDIT BORROWER BORROWING CAPACITY BUILDING CENTRAL BANK CENTRAL BANK OF BOSNIA AND HERZEGOVINA CENTRAL REGISTRY COLLATERAL COMMERCIAL BANKING COMMERCIAL BANKS COMPETITIVE MARKETS COMPLIANCE COSTS CONSUMER FINANCE CONSUMER GOODS CONSUMER LENDING CONSUMER LOAN CONSUMER LOANS CONSUMER PROTECTION COOPERATIVES COSTS OF CREDIT CREDIT BUREAU CREDIT BUREAUS CREDIT CARD CREDIT DECISIONS CREDIT DISCIPLINE CREDIT HISTORIES CREDIT HISTORY CREDIT INFORMATION CREDIT INFORMATION BUREAU CREDIT INSTITUTIONS CREDIT MARKET CREDIT PORTFOLIOS CREDIT PRODUCTS CREDIT PROVIDERS CREDIT REGISTRIES CREDIT REGISTRY CREDIT REPORT CREDIT REPORTING CREDIT REPORTING SYSTEM CREDIT REPORTS CREDIT RISK CREDIT SCORES CREDIT SCORING CREDIT-WORTHINESS CREDITORS CREDITS CREDITWORTHINESS CUSTOMER BASE DEBT DEBT COLLECTION DEBT RATIOS DEFAULTS DEMAND FOR CREDIT DONOR SUPPORT DOWN MARKET ECONOMICS EMERGING MARKETS EXCESSIVE INDEBTEDNESS EXISTING CREDIT FAMILIES FINANCE COMPANIES FINANCIAL ACCESS FINANCIAL DISCIPLINE FINANCIAL INNOVATION FINANCIAL LITERACY FINANCIAL NEEDS FINANCIAL PRODUCTS FINANCIAL PROVIDERS FINANCIAL SERVICES FINANCIAL SERVICES PROVIDERS FINANCIAL SYSTEM FOREIGN INVESTMENT FORM OF CREDIT FORMAL CREDIT FORMAL FINANCIAL INSTITUTIONS FRAUD GENDER GENDER EQUALITY GROUP GUARANTEES GROUP LENDING GROUP LOANS HIGH INTEREST RATES HOUSEHOLD INCOME HOUSEHOLDS HOUSING INCOME LEVELS INDEBTEDNESS INDIVIDUAL LOANS INFORMAL LENDERS INFORMAL SECTOR LENDERS INFORMATION INFRASTRUCTURE INFORMATION SHARING INFORMATION SYSTEM INFORMATION TECHNOLOGY INSURANCE INTERNATIONAL CREDIT JURISDICTION LATE PAYMENT LEGAL FRAMEWORK LEGAL RIGHTS LENDER LENDING DECISIONS LENDING INSTITUTIONS LEVEL OF CREDIT LEVELS OF DEBT LOAN AMOUNTS LOAN APPLICATION LOAN CONTRACTS LOAN DATA LOAN OFFICER LOAN PORTFOLIOS LOAN SIZE LOAN UNDERWRITING LOANS FROM BANKS LOCAL MARKET LOW-INCOME BORROWERS LOW-INCOME CONSUMERS LOW-INCOME FAMILIES MANDATE MARKET CONDITIONS MARKET INCENTIVES MARKET LEVEL MARKET PARTICIPANTS MARKET RISKS MARKET SHARE MATURE MARKETS MATURITY MFI MICROBORROWERS MICROCREDIT MICROFINANCE MICROFINANCE INSTITUTIONS MICROFINANCE SECTOR MONEYLENDERS NATURAL DISASTERS NEW CREDIT NONPERFORMING LOANS OFFERINGS OUTREACH OUTSTANDING ASSET OUTSTANDING LOAN PEER REVIEW POLICY RESPONSES POLITICAL ECONOMY PORTFOLIO PORTFOLIO ANALYSIS POTENTIAL BORROWER PRIVATE CREDIT PRIVATE CREDIT BUREAU PRODUCTIVITY PRUDENTIAL REGULATION PUBLIC CREDIT PUBLIC RECORDS PUBLIC REGISTRY RECORD KEEPING REGULATORY AUTHORITIES REGULATORY AUTHORITY REGULATORY BARRIERS REGULATORY CONSTRAINTS REGULATORY FRAMEWORK REPAYMENT REPAYMENT DISCIPLINE REPAYMENT HISTORY REPAYMENT INCENTIVES REPAYMENTS RESERVE RESERVE BANK RESERVE BANK OF INDIA RISK MANAGEMENT RISK MANAGEMENT SYSTEMS RURAL FINANCE SALARIES SAVINGS SOCIAL NETWORKS SOURCES OF FINANCE TELECOMMUNICATIONS TRANSACTION TRANSACTION COSTS TRANSPARENCY TURNOVER VALUABLE ASSET VILLAGE Over the past five years, the microcredit sector has experienced unprecedented growth. The number of borrowers served by microfinance institutions (MFIs) has increased threefold to reach 120 million clients, according to MIX estimates as of December 2009 and by other estimates the number may be as high 190 million (Microcredit Summit Campaign 2011). In large markets, such as Mexico and South Africa, commercial banks and consumer lending companies have expanded their activities to include microfinance for low-income households. Unfortunately, the growth of microcredit is not always sustainable. Some iconic markets, such as India and Bosnia Herzegovina, are experiencing large-scale credit crises, and they are not alone. The deterioration in the quality of MFI loan portfolios can be attributed to several factors. Some fast growing MFIs have outgrown their risk management systems and controls. These weaknesses have often been exacerbated by high staff turnover, leading to a further erosion of credit discipline. Rapid growth has also been focused in narrow geographies, which in turn affected borrower repayment incentives and behaviors. This report takes a fresh look at the state of credit reporting at the base of the pyramid. The data and analysis for this paper are drawn from International Finance Corporation (IFC) and Consultative Group to Assist the Poorest (CGAP) market intelligence on credit reporting systems. the lessons learned for effective credit reporting at the base of the pyramid and identifies key success factors as well as common challenges. 2017-06-05T16:26:49Z 2017-06-05T16:26:49Z 2011-09 Working Paper http://documents.worldbank.org/curated/en/941861468169469410/Credit-reporting-at-the-base-of-the-pyramid-key-issues-and-success-factors http://hdl.handle.net/10986/26880 English en_US FORUM;No. 1 CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo International Finance Corporation International Finance Corporation and CGAP, Washington, DC Publications & Research :: Working Paper Publications & Research